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Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

classix1
Newbie
Posts: 1
Registered: ‎16-12-2013

Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

Hi i am new to plus net and my speed on the plus net check shows about 10 mb but on BT wholesale it shows about 70 mb. 
2 REPLIES 2
Moderator
Moderator
Posts: 21,444
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Registered: ‎11-01-2008

Re: Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

mod:note
split into its own topic for better visibility
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Plusnet Help Team
Plusnet Help Team
Posts: 14,666
Thanks: 370
Fixes: 105
Registered: ‎27-04-2007

Re: Speed mismatch (from: Re: my connection keeps randomly dropping and returning)

Hi classix1,
Welcome to the community forum. I've just checked and the speed profile on your account looks correct (77400kbps)
What does the results of a speed test here show? http://speedtest.btwholesale.com/
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team