Speed just took a big dump

[#1]

Right, I've just got off the phone as there had been 0 updates for us on the faults tracker. Unfortunately I was told there is a large number of faults in your area which is causing delays in fault resolution, this means that your fault is unlikely to be repaired until early next week. I'm really sorry about this and I made it clear that it wasn't acceptable we hadn't had any updates on this yet.

[#2]

They finally came out and fixed this today, phone is now working, broadband stats and sync are back to normal and not had a single error since it was fixed 3 hours ago, thanks Chris for keeping them on their toes.
Any chance i can get a line reset to get my IP profile put back up and back on to fast path?

[#3]

Glad to hear it nightstalk3r,
I've just submitted a DLM reset to both bring the SNR back down and put you back on fast path.
It should take effect within 24 hours.

[#4]

Thanks for that Adam, just checked and the profile reset has gone through speed looking much better now ;D.

It is still on interleave though rather than fast path.

[#5]

Hi nightstalk3r,
Cheers for letting me know.
I'll place a separate order to put you on Fastpath tomorrow.

[#6]

So while the line is now fixed and syncing at 8128 kbps i am still getting these horrendous slow downs that made me start this thread in the first place.

[#7]

And the fact that these slowdowns are always pegged at 0.5meg stinks of throttling.

[#8]

The synch speed and the BTw profile are both excellent.
Please look at the PlusNet correct current speed - see link below.  Can you also please post your router stats.
If it is the same as the profile figure posted above, then you are suffering from the BTw / BTOR hidden stuck profile problem which seems to be plaguing their 20CN service.

[#9]

AR7 DSL Modem Statistics:
--------------------------------
[DSL Modem Stats]
	US Connection Rate:	448	DS Connection Rate:	8128
	DS Line Attenuation:	11	DS Margin:		15
	US Line Attenuation:	6	US Margin:		27
	US Payload :		66087168	DS Payload:		1497237024
	US Superframe Cnt :	226436	DS Superframe Cnt:	226436
	US Transmit Power :	0	DS Transmit Power:	0
	LOS errors:		0	SEF errors:		0
	Errored Seconds:	0	Severely Err Secs:	0
	Frame mode:		3	Max Frame mode:		0
	Trained Path:		1	US Peak Cell Rate:	1056
	Trained Mode:		3	Selected Mode:		1
	ATUC Vendor Code:	54535443	ATUC Revision:	3
	Hybrid Selected:	3	Trellis:		1
	Showtime Count:		2	DS Max Attainable Bit Rate: 10208 kbps
	BitSwap:		1	US Max Attainable Bit Rate:	n/a
	Annex: 			AnxA	psd_mask_qualifier: 0x0000
	Power Management Status: L0	DS HLINSC: 0
	US ACTPSD: 		-345	DS ACTPSD: -365
	Total init. errors: 	0	Total init. timeouts: 0
	Showtime init. errors: 	0	Showtime init. timeouts: 0
	Last showtime init. errors: 0	Last showtime init. timeouts: 0
	ATUC ghsVid:  b5 00 54 53 54 43 05 10
	T1413Vid: 00 00		T1413Rev: 00		VendorRev: 00
	ATUR ghsVid:  b5 00 54 53 54 43 00 00
	T1413Vid: 00 00	T1413Rev: 00	VendorRev: 00
	[Upstream (TX) Interleave path]
	CRC: 	0	FEC: 	0	NCD: 	0
	LCD: 	0	HEC: 	0
	[Downstream (RX) Interleave path]
	CRC: 	0	FEC: 	0	NCD: 	0
	LCD: 	0	HEC: 	0
	[Upstream (TX) Fast path]
	CRC: 	0	FEC: 	0	NCD: 	1
	LCD: 	0	HEC: 	0
	[Downstream (RX) Fast path]
	CRC: 	0	FEC: 	0	NCD: 	0
	LCD: 	0	HEC: 	0
[ATM Stats]
	[Upstream/TX]
	Good Cell Cnt:	1376816
	Idle Cell Cnt:	2690488
	Tx Packets Dropped Count:	0
	Tx Bad Packets Count:	6
	[Downstream/RX)]
	Good Cell Cnt:	31192438
	Idle Cell Cnt:	42599893
	Bad Hec Cell Cnt:	8
	Overflow Dropped Cell Cnt:	0
	Rx Packets Dropped Count:	0
	Rx Bad Packets Count:	0

[SAR AAL5 Stats]
	Tx PDU's:	571296
	Rx PDU's:	1037563
	Tx Total Bytes:	36798186
	Rx Total Bytes:	1467679779
	Tx Total Error Counts:	0
	Rx Total Error Counts:	0

[OAM Stats]
	Near End F5 Loop Back Count:	0
	Near End F4 Loop Back Count:	0
	Far End F5 Loop Back Count:	0
	Far End F4 Loop Back Count:	0
	SAR OAM Ping Response Drop Count=0

It's not always like this though, it was fine untill about 6:20pm when it slowed to 0.5meg and was pegged at that for about an hour, then it went back to full speed for about 10 minutes and now its stuck between 2 and 3meg.
Also this is the BQM i had running since the line was fixed until about an hour ago, it looks horrific.

[#10]

This is what it is doing right now, it's all over the place. Check the speedtest time stamps to get a scale of how fast it is fluctuating.





This is exactly what it did the day before the phone line died last time so im half expecting the phone to be dead again in the morning.

[#11]

AAAAAAAnd where back here again...

[#12]

Well it went back to full speed for nearly an hour now its back to rubbish again.

[#13]

Do you have a working BQM please?

[#14]

Just started a new one, it will be ropey for a while as im making the most of having full speed and updating my steam games.

dick:quote

[#15]

Well it was working full speed all day and pretty much 6pm on the dot its taken a shit again.