Speed help

[#1]

Hi
I am looking for some help. I have recently had plusnet BB installed. So far I am happy and the speeds are averaging at 1.9mbs download. Thats better than previously but not as fast as my neighbours have (about 3mbs). I have had brief spells at 2.3mbs.
I notice that on the netgear modem settings, the downstream connection speed is 2688 mbs. This never changes. When I look on the plusnet site I see a line speed of 7150. I therefore assume that its possible that I may be able to get speeds faster than what I have.
Is this likely to be the case? Any help appreciated.

[#2]

The Plusnet line speed is their equivalent to the IP profile and that number means it hasn't received an update from the automatic systems
Can you run the BT speedtest and report the results also provide the full stats from your router (speeds, noise margin and attenuation)

[#3]

Hi
I have copied and pasted some figures below. I hope these are useful? It got slightly out of order at the end. Noise margin downstream 6.1db
Modem:
ADSL Firmware Version 3.4.4.0.0.1
Modem Status Connected
DownStream Connection Speed 2688 kbps
UpStream Connection Speed 448 kbps
VPI 0
VCI 38
Stats:
System Up Time 16:43:26
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 162493 178727 0 335 1796 16:42:42
LAN 10M/100M 183309 172045 0 1845 359 16:43:14
WLAN 11M/54M/150M 0 0 0 0 0 00:00:00
Speeds:
Today 06:55 1915 kbps (239kB/s) 367 kbps (45.9kB/s) Share
Today 06:51 1833 kbps (229kB/s) 369 kbps (46.1kB/s) Share
Today 19:09 1912 kbps (239kB/s) 374 kbps (46.8kB/s) Share
ADSL Link Downstream Upstream
Connection Speed 2656 kbps 448 kbps
Line Attenuation 63.0 db 31.5 db
Noise Margin 6.1 db 16.0 db

[#4]

Those results are very good for your attenuation.
The only other thing you can check is what effect using the test socket, without anything else connected, makes.

[#5]

Thanks
I'm in the master socket already with a socket filter and good cable!
Oh well. I was hoping that I may get a try at adsl 2+ paying for the pro package. I guess maybe I need to downgrade if no faster speeds are possible?

[#6]

adsl2 will probably make it worse and is available on all the current packages
you could still try the test socket which isolates all your internal wiring but I don't hold out much hope

[#7]

[quote=rx7aiii]I'm in the master socket already with a socket filter and good cable!
You are missing the Jim's point,  you need to test your router while connected to the TEST SOCKET which is located inside the MASTER SOCKET.
Just being connected to the front outside master socket is NOT the same thing as you will be getting noise pick-up from your extension wiring !

[#8]

Hi
Sorry, I meant that it was in the test socket.

[#9]

In which case you are doing as well as can be expected - in fact even better

[#10]

Is it possible to change the downstream connection speed on the router?

[#11]

Not really
If you have the right sort of router you can change the default noise margin which will change the connection speed but as you are already on 6dB you won't get much if any improvement.
Remember that you presently have a 2000kbps IP profile and to get the next step up of 2500kbps you would need a stable sync speed in excess of 2848kbps which is very unlikely

[#12]

I wouldn't mind seeing that though. BT always estimated the max speed as 0.5 - 1Mb. It was always higher. We live in a small group of 8 houses down a country lane. We are all on the same main BT line which then branches of to each house. My neighbours have stable speeds 3Mb. Whilst my speed is better than I had its still only 60% of my neighbours speeds. Thats why I am wondering.
Secondly, I am on the prioritised pro service. Is there any point in this.
Lastly, thanks for your help and sticking with this.

[#13]

Quote from: rx7aiii

Secondly, I am on the prioritised pro service. Is there any point in this.

The pro product will have no effect whatsoever.
The argument for pro is for full speed downloads not higher sync speeds as the connection between you and the exchange is unaffected by the product.
If your neighbours are getting 3Mb speeds then it is likely that your wires are longer/poorer than theirs and there is nothing you can do about it.
I am assuming that they are using a BT based system and not LLU which might give better speeds although I would have doubted that you would see that much difference