Speed has crashed
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- Re: Speed has crashed
Speed has crashed
18-06-2010 11:14 AM
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Download speedachieved during the test was - 1270 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8096 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7000 Kbps
So my profile is fine, 7000 but my speed is well down on what it should be. I'm not on managment, and even if I were it's off peak.
Router stats are:
DSL Status: Up
DSL Modulation Mode: GDMT
DSL Path Mode: INTERLEAVED
Downstream Rate: 8096 Kbps
Upstream Rate: 448 Kbps
Downstream Margin: 9db
Upstream Margin: 22db
Downstream Line Attenuation: 30
Upstream Line Attenuation: 15
Downstream Transmit Power: 19
Upstream Transmit Power: 12
Which is how it's been since I moved, although Margin is up from 8 to 9. I can't think of any reason why my speed would fall over. Any suggestions or should I just open a ticket?
Re: Speed has crashed
18-06-2010 11:27 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Speed has crashed
18-06-2010 11:39 AM
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I've had a look from our end and can't see any obvious reasons. I'd firstly go through the troubleshooter: http://www.plus.net/support/broadband/bbfaults/slowspeed.shtml ; follow that though and if no better then definitely raise a ticket.
Jojo
Re: Speed has crashed
18-06-2010 12:49 PM
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7000 btw Jelv.
Re: Speed has crashed
18-06-2010 1:35 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Speed has crashed
18-06-2010 1:39 PM
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ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 31 db 8 db
Noise Margin 6 db 26 db
Attenuation went up to 31 but Noise down to 6 so speed capped at 8128, which is nice, speed though:
Download speedachieved during the test was - 616 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7000 Kbps
Went down, so time to open a ticket. Good footie match!
Re: Speed has crashed
21-06-2010 11:12 AM
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Re: Speed has crashed
21-06-2010 12:44 PM
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Jojo
Re: Speed has crashed
21-06-2010 2:12 PM
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Re: Speed has crashed
21-06-2010 2:18 PM
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