Speed fallen below 1mbps!
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Speed fallen below 1mbps!
08-11-2010 6:37 PM
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Re: Speed fallen below 1mbps!
08-11-2010 7:42 PM
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kind regards
puddy
Re: Speed fallen below 1mbps!
08-11-2010 9:43 PM
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Re: Speed fallen below 1mbps!
08-11-2010 9:49 PM
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otherwise look here http://www.kitz.co.uk/adsl/frogstats.php
Re: Speed fallen below 1mbps!
09-11-2010 5:11 PM
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Router stats:
Link Information
Uptime: 0 days, 9:58:13
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 2,816
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 18.5
Line Attenuation (Up/Down) [dB]: 30.0 / 53.0
SN Margin (Up/Down) [dB]: 18.0 / 8.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 12 / 450,067
CRC Errors (Up/Down): 12 / 96
HEC Errors (Up/Down): 7 / 68
Latest speed test:
Re: Speed fallen below 1mbps!
09-11-2010 5:16 PM
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You can check by running the BT speedtest and checking the current Line Speed here https://portal.plus.net/my.html?action=data_transfer_speed
Re: Speed fallen below 1mbps!
09-11-2010 5:25 PM
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Telephone number:
*Hidden*
Phone exchange:
ST MERRYN
Estimated line speed:
8 - Checked on 2010-09-05 14:12:18
Current line speed:
1500
Thing that concerns me here is I have moved house and they have my old home phone number on file. I dont live in st.merryn anymore and I know where I live now only supports approx 2 mbps.
Re: Speed fallen below 1mbps!
09-11-2010 5:31 PM
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Regarding your phone number - is the one you blanked out correct .
If not I have no idea how that would affect things but the BT speedtest will show if there is a current mismatch
Re: Speed fallen below 1mbps!
09-11-2010 5:47 PM
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Re: Speed fallen below 1mbps!
09-11-2010 5:55 PM
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bt speed test:
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
1295 Kbps
0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1295 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2816 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Re: Speed fallen below 1mbps!
09-11-2010 6:10 PM
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However your speed is lower than might be expected given your attenuation so it might be worth trying the test socket - during daylight hours and report the stats
Pings from that test site are notoriously flakey - it would be better to do a ping test to a Plusnet server yourself
Note - a small increase in sync speed to 2848kbps will give you an IP profile of 2,500kbps
Re: Speed fallen below 1mbps!
09-11-2010 6:22 PM
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Re: Speed fallen below 1mbps!
09-11-2010 8:50 PM
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Download speedachieved during the test was - 971 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2816 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
Now, if I want dial up speeds I may as well cancel my £20.00 service and get dial up???
Re: Speed fallen below 1mbps!
10-11-2010 4:59 PM
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That slow speed is being caused by a dropping connection fault - do you notice the router losing connection at all?
I'll happily get this raised for you, but we need to make sure it's not being caused by anything at your premises (have you recently added anything to the phone line?)
Whether you have or not, please can you plug the router into the master socket (or even better, the test socket behind the master socket front plate) and remove everything else from the line? It'd also be useful to test an alternative microfilter and (if possible) router as well, just to eliminate everything.
This will confirm the fault isn't being caused by anything at your premises. Once that's confirmed we'll be able to raise it for you.
Re: Speed fallen below 1mbps!
10-11-2010 6:02 PM
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thanks Neil.
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