Speed dropped by 30%, Wow
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- Speed dropped by 30%, Wow
Speed dropped by 30%, Wow
21-09-2014 6:50 PM
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Results
Speed (kbps)
IP Address Download Upload Date Time
91.125.176.108 6271 761 03/09/2014 08:55:00
91.125.176.108 6043 772 03/09/2014 08:56:00
87.114.12.158 6382 766 03/09/2014 08:59:00
146.90.190.133 8875 838 11/09/2014 10:21:00
84.93.66.124 9056 706 11/09/2014 18:26:00
146.200.174.241 9058 748 13/09/2014 18:51:00
146.200.174.241 9146 733 14/09/2014 09:02:00
146.200.174.241 9085 694 16/09/2014 09:08:00
146.200.174.241 9054 641 16/09/2014 18:21:00
146.200.174.241 9173 674 17/09/2014 12:37:00
46.208.236.75 9018 726 18/09/2014 07:53:00
46.208.236.75 8981 792 18/09/2014 18:17:00
80.189.61.4 6662 770 19/09/2014 16:38:00
80.189.61.4 6648 789 19/09/2014 18:19:00
80.189.61.4 6655 777 20/09/2014 08:43:00
31.185.138.114 6580 655 20/09/2014 17:03:00
84.51.132.129 5439 750 20/09/2014 21:41:00
87.113.132.32 5325 714 21/09/2014 18:42:00
BTW states my potential speed is 21MB (OK I KNOW that's silly) but a drop of 30% is worrying
Any Ideas why?
Re: Speed dropped by 30%, Wow
21-09-2014 6:52 PM
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Re: Speed dropped by 30%, Wow
21-09-2014 7:06 PM
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Hope this is what you want,
DSL Connection
Link Information
Uptime: 0 days, 21:35:43
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 910 / 6,266
Data Transferred (Sent/Received) [MB/MB]: 23.04 / 102.76
* - * -
DSL Connection
Link Information
Uptime: 0 days, 21:36:20
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 910 / 6,266
Data Transferred (Sent/Received) [MB/MB]: 23.06 / 102.79
Output Power (Up/Down) [dBm]: 12.2 / 20.6
Line Attenuation (Up/Down) [dB]: 15.3 / 30.0
SN Margin (Up/Down) [dB]: 5.5 / 14.3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 38 / 0
FEC Errors (Up/Down): 1,184 / 13,981
CRC Errors (Up/Down): 731 / 126
HEC Errors (Up/Down): 529 / 4,694
Re: Speed dropped by 30%, Wow
21-09-2014 7:08 PM
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Are you connected to the Master Socket?
You'll need a SNR reset - you should be getting around 13-14Mbps with that kind of attenuation.
Re: Speed dropped by 30%, Wow
21-09-2014 7:11 PM
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The incoming line is in the loft, there's a BT junction box, then two feeds, one to my PC & the other to a static phone. both feeds are about the same length (about 5 M)
Have your filters on both lines
Re: Speed dropped by 30%, Wow
21-09-2014 7:16 PM
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It could be a wiring issue - have you had problems before?
Re: Speed dropped by 30%, Wow
21-09-2014 7:25 PM
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As I stated, after BT fixed the line a few weeks back, my speed started at about 6M, then progressively rose to about 9M, a speed I was more than satisfied with.
It's just over the last few days, in fact since Plusnet's major outage, that the speed has dropped progressively to about 5.3M
When the BT guy was checking our home phone, he checked all the wiring inside the house and said it was all correct
Re: Speed dropped by 30%, Wow
21-09-2014 7:31 PM
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What were the line issues before?
Re: Speed dropped by 30%, Wow
21-09-2014 7:36 PM
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BT came at PN request, found the line was "pants" (their words!)
The did some work in the master junction box and on a couple of the phone poles, then everything came OK.
I haven't seem and OpenView people around for a few days, but that doesn't mean someone hasn't been fiddling somewhere.
Anyway lets leave it to tomorrow and see if PN can do anything, if I can get back to 8M + I'd be more than happy.
Thanks for your suggestions
Re: Speed dropped by 30%, Wow
23-09-2014 6:25 PM
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Re: Speed dropped by 30%, Wow
25-09-2014 11:31 AM
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I've just been checking over the account for you and can see that this is currently with our faults team.
After testing this for you, we will be back in touch to notify you of the next step.
Thank you for your patience.
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