Speed Problem Yet AGAIN !!!!!!
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Re: Speed Problem Yet AGAIN !!!!!!
23-01-2014 7:02 PM
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Download 4.5, Upload 15.02 and Ping 42.13
Hopefully good news to share later tonight ! Thanks for the info m3.
Re: Speed Problem Yet AGAIN !!!!!!
23-01-2014 8:29 PM
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Quote from: dave Some users on Barrow/Dalton in Furness have been fixed but some are still seeing problems, our monitoring is still seeing packet loss at that exchange and the case we raised is still open. ETA is still the same.
No new information on Alsager/Kidsgrove, I did chase earlier.
So for all users with issues then are plusnet looking to compensate us?
Thanks
Re: Speed Problem Yet AGAIN !!!!!!
23-01-2014 9:20 PM
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dick:quote
Re: Speed Problem Yet AGAIN !!!!!!
23-01-2014 9:42 PM
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Re: Speed Problem Yet AGAIN !!!!!!
23-01-2014 9:50 PM
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I don't believe BT Wholesale compensate PN for these problems (looking at some documents - it would appear only Annex M and WBC Elevated ADSL carry a throughput SLG).
I am sure they will discuss compensation with you though once the problem is fixed.
Re: Speed Problem Yet AGAIN !!!!!!
24-01-2014 5:15 PM
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(No doubt now I've said that it'll grind to a halt again in a few mins!)
Re: Speed Problem Yet AGAIN !!!!!!
24-01-2014 8:50 PM
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Re: Speed Problem Yet AGAIN !!!!!!
25-01-2014 12:25 AM
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Its the future!
Re: Speed Problem Yet AGAIN !!!!!!
25-01-2014 1:08 AM
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Re: Speed Problem Yet AGAIN !!!!!!
26-01-2014 5:02 PM
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Re: Speed Problem Yet AGAIN !!!!!!
26-01-2014 6:53 PM
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Matt
Re: Speed Problem Yet AGAIN !!!!!!
27-01-2014 6:22 AM
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[Moderator's note by Dick(Strat) Excessive emoticons removed.
Re: Speed Problem Yet AGAIN !!!!!!
27-01-2014 8:51 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Speed Problem Yet AGAIN !!!!!!
27-01-2014 9:54 AM
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dick:quote
Re: Speed Problem Yet AGAIN !!!!!!
27-01-2014 9:57 AM
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I would raise it with your local council/councillor and possibly MP.
There is nothing can Plusnet can do, other than keep raising and escalating it with their suppliers. Ultimately, it's out of their control.
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- Re: Speed Problem Yet AGAIN !!!!!!