Speed Drop
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- Re: Speed Drop
Speed Drop
27-11-2013 2:21 PM
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I have noticed over the last 4/5 days some work going on at my cabinet from openreach guys, and thought i give my speed a check with some of the stories ive read on here, and my speed has decreased alot (as you can see below) i had speeds round 67mb will this put it self right ?
Thank you.
Re: Speed Drop
27-11-2013 4:59 PM
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As I said though it should improve once the work's complete and your sync speed increases.
Re: Speed Drop
28-11-2013 8:16 AM
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Re: Speed Drop
03-12-2013 9:12 PM
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ok have left it 6 days and not seen much of a change but have noticed some changes on the cabinet these are the results when i first joined just copied these from one of my tickets
Cabinet 6
Featured Products
WBC FTTC Up to 52.1 Up to 10.9 Available
WBC ADSL 2+ Up to 13 -- 7 to 16.5 Available
WBC ADSL 2+ Annex M Up to 13 Up to 1 7 to 16.5 Available
ADSL Max Up to 8 -- 7 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available
since worked has been carried out think they must be finished with whatever they where doing havnt seen them for a while now, these are the new results from the cabinet hope you can understand them just copied/paste
Cabinet 6
Featured Products
FTTC Range A (Clean) 72.7 54.6 20 16.3 -- Available
FTTC Range B (Impacted) 62 34.9 20 11.4 -- Available
WBC ADSL 2+ Up to 17 -- 10 to 19.5 Available
WBC ADSL 2+ Annex M Up to 17 Up to 1.5 10 to 19.5 Available
ADSL Max Up to 8 -- 7 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available
Stats
2.1 Type VDSL
2.2 Status Up
2.2 Uptime 6 days 21 hours 52 mins 13 secs
2.3 Line Rate (Down / Up) 69135 Kbps / 20000 Kbps
2.4 Noise Margin (Down / Up) 5.8 dB / 15 dB
2.5 Attenuation (Down / Up) 11.4 dB / 4.4 dB
2.6 Power (Down / Up) 12.8 dBm / 6.8 dBm
what do you suggest am very patient and if you think this will put it self right ill just wait rather than messing on
Re: Speed Drop
05-12-2013 11:28 PM
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Re: Speed Drop
06-12-2013 11:28 AM
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We'll get back to you once we've completed our initial testing to let you know what we've found.
Re: Speed Drop
06-12-2013 11:21 PM
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Re: Speed Drop
03-02-2014 8:52 AM
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ok seeing bad speeds again not that they got back up to where they were, nothing is improving i have a very stable connection only time its been off is if i have rebooted and thats very rarely.
Re: Speed Drop
03-02-2014 9:38 AM
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Are the Speed Tests being completed via Ethernet or Wireless?
Re: Speed Drop
03-02-2014 10:33 AM
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Test are done with Ethernet, wont use wireless on my pc.
Re: Speed Drop
03-02-2014 10:59 AM
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Re: Speed Drop
03-02-2014 11:43 AM
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That low just this morning i never seen them that low but did dropped from around 66/67 to 20-40 before xmas round about time there was work in the cabinet was expecting it to put it self right i know it can take a while , but it did pick up again.
just done another couple one looks to of picked up a bit the other not looks all over the place only thing changed my end is new pc and changed from win 7 to win 8 and am using tg589vn3 but to rule out a fault being with that i tried the 582 with bt modem and still pretty similar results.
Re: Speed Drop
03-02-2014 11:49 AM
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It's definitely worth going through http://community.plus.net/library/broadband/broadband-faults-guide-fttc/ under the 'Speed Fault (EPP)'.
If, after reading through the guide you're still seeing issues, it'd be worth raising a fault with us at http://faults.plus.net
Re: Speed Drop
03-02-2014 12:48 PM
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ok wasnt getting anywhere with that kept getting error 651 when trying a pppoe connection lol . But since reconnecting speeds picked up a bit but still lower than should be and my sync speed has dropped
2.1 Type VDSL
2.2 Status Up
2.3 Uptime 0 days 0 hours 13 mins 43 secs
2.4 Line Rate (Down / Up) 66750 kbps / 20000 kbps
2.5 Noise Margin (Down / Up) 6.3 dB / 15.2 dB
2.6 Attenuation (Down / Up) 11.3 dB / 4.4 dB
2.7 Power (Down / Up) 12.8 dBm / 6.8 dBm
Re: Speed Drop
03-02-2014 12:51 PM
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