Sooo slo
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Sooo slo
14-06-2011 11:45 PM
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Re: Sooo slo
14-06-2011 11:53 PM
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wish i was you.
Re: Sooo slo
15-06-2011 12:09 AM
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Quote from: Epyon Wow thats really fast
wish i was you.
Ha Ha
I am a new 'customer' of plus.net with advertised speeds upto 20mb divide that number by 25 and that might be more accurate, I can get 30GB on mobile broadband at this price and much, much faster connection, that can be almost anywhere in the UK. on the train, bus, in a tent, in the car, up a mountain etc.
Re: Sooo slo
15-06-2011 7:14 AM
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Since you are posting to this forum, have you read this thread http://community.plus.net/forum/index.php/topic,96155.0.html ?
Re: Sooo slo
15-06-2011 11:29 AM
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Re: Sooo slo
15-06-2011 3:15 PM
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Quote from: Joanne Hi ashnewbie,
Click here and choose the option which applies to you for troubleshooting this.
Jojo
I am a new 'customer' using a brand new Thompson router, accessing the internet via Wifi and therefore any technical problem is not caused by me, it is so slow I am being forced to use Mobile Broadband. The speed now is 79.5KB sec IE: Very slow............
Re: Sooo slo
15-06-2011 3:22 PM
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What speedtest results are you seeing? Have you followed the advice given by Jojo in her post above?
Re: Sooo slo
15-06-2011 10:50 PM
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Quote from: Chris Using downloads from websites is not an ideal way of seeing your speed. Remember we use traffic management on download sites and servers that *will* be restricting the speeds you see from these type of sites. http://www/support/broadband/speed_guide/download_speeds.shtml
What speedtest results are you seeing? Have you followed the advice given by Jojo in her post above?
I have used the bt speedtester and still get 40 times less than the upto speed of 20MB advertised.
When I do speed test three I get an error message that states:
"You appear to be logged in as davidc*****y@plusdsl.net. In order to run the next test you must login as speedtest@speedtest_domain."
I have edited the exact email address /username shown above, but this is not mine and I have set the connection to speedtest@speedtest_domain.
Maybe I am doing something wrong, or the fact that the phone number originally assigned to me was changed and the router assigned to me (serial number) is not the one plus.net keeps saying I have....and the BT engineer visited one day ahead of the planned appointment for a new line.
Super slo
I have done a Post Code speed check on m Post Code, at it suggests my minimum speed would be 4MB to 8MB and not the 0.5MB it has been over the last two days, screenshot attached
Re: Sooo slo
16-06-2011 12:02 PM
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I'm not sure what's going on with the router. I'll send another one out for you.
Jojo
Re: Sooo slo
21-06-2011 10:18 PM
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Quote from: Joanne Hi ashnewbie,
I'm not sure what's going on with the router. I'll send another one out for you.
Jojo
This sorted out, my download speed is presented on speedtest.net as 5.76MB, but when I actually download a file ten times less is more accurate. Now download is one thing, but my upload speed is 0.33mb or thereabouts, which means it is unusable for uploads. I understand I have to wait 10 days for things to get better. Going to an internet cafe to upload a file is a strange experience, but hey needs must.
Re: Sooo slo
22-06-2011 9:08 AM
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Quote from: ashnewbie my download speed is presented on speedtest.net as 5.76MB, but when I actually download a file ten times less is more accurate.
Quote from: Chris Using downloads from websites is not an ideal way of seeing your speed. Remember we use traffic management on download sites and servers that *will* be restricting the speeds you see from these type of sites.
Quote from: ashnewbie my upload speed is 0.33mb or thereabouts, which means it is unusable for uploads.
an average upload speed on 20CN is about .38Mbps so it's not far off the mark.
Jojo
Re: Sooo slo
22-06-2011 9:22 AM
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Quote from: Joanne
an average upload speed on 20CN is about .38Mbps so it's not far off the mark.
Jojo
The UPLOAD speed is accurrate but this means it is useless when trying to upload a file of 100MB to change a WordPress theme ro one that cost me $40. I consider UPLOAD speeds should be advertised, as surely many people must want to upload file of 100MB or more, many photos/graphics/documents.videos are much more than 100MB. Many 'cloud' services would be useless if files of 100MB cannot be uploaded. Regardless of what speeds are reported, it it is impossible to upload a 100mb file then I don't understand what I have paid for, I am sure I am not alone is being a person who creates data (uploads) and does not just consume it (downloads).
So if I want to be able to upload small 100MB file how much do I have to pay?
Re: Sooo slo
22-06-2011 9:30 AM
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One option would be to move you on to ADSL2+ where we could uncap the upload and you'd get about 800-900Kbps The reason you weren't provisioned on that originally is that the BT estimate for your line is less than 4Mbps, although looking at your current speed, your line seems to be out-performing that. That said, ADSL2+ is more sensitive and may need a little patience to get it running at the optimum for a line as long as yours. Let me know if you'd like to go for it.
Jojo
Re: Sooo slo
22-06-2011 9:47 AM
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dick:quote
Re: Sooo slo
22-06-2011 10:02 AM
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I'll place the order for you, which will take 7 days to complete, and I will email you confirmation. As for fibre there's no planned date as yet for fibre at your exchange.
Jojo
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