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Some speed issues
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- Plusnet Community
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Re: Some speed issues
23-04-2013 5:26 PM
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Does this happen when you pass through the door or when you open or close it.
If the latter is there an alarm wired into the door
If the latter is there an alarm wired into the door
Message 16 of 20
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Re: Some speed issues
23-04-2013 5:32 PM
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Pass through the door, i think the cable is just underneath the floor and it gets pressed or looses contact or something similar.
Message 17 of 20
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Re: Some speed issues
24-04-2013 9:19 AM
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I've seen this type of fault first hand and that cable will no doubt need replacing. I've linked to this post on your support ticket as I'm sure that will be of help to the faults guys.
Adam
Adam
Message 18 of 20
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Re: Some speed issues
01-05-2013 11:21 AM
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Hi,
The engineer made a visit today and fixed the issue with broken cable and installed a data extension, but the speed is capped again by plusnet. So can you please uncap it like last time?
I'd put it in the ticket but it seems, I get a much better response time on forums
Thanks
The engineer made a visit today and fixed the issue with broken cable and installed a data extension, but the speed is capped again by plusnet. So can you please uncap it like last time?
I'd put it in the ticket but it seems, I get a much better response time on forums
Thanks
Message 19 of 20
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Re: Some speed issues
01-05-2013 4:10 PM
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Duly tweaked Hope it improves things, looks like it will do.
Message 20 of 20
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