cancel
Showing results for 
Search instead for 
Did you mean: 

Slower than usual

stathe
Rising Star
Posts: 795
Thanks: 25
Fixes: 1
Registered: ‎30-07-2007

Slower than usual

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 192328944 217723482 0 1185 2395 359:55:00
LAN1 Link down 9372789 6575589 0 3900 2473 134:58:32
LAN2 100M/Full
LAN3 1000M/Full
LAN4 Link down
WLAN b/g/n 145M 54951613 44845249 0 737 303 365:09:25
WLAN a/n 300M 3248292 2527596 0 1802 1140 365:09:19

ADSL Link Downstream Upstream
Link Rate 2378 Kbps 794 Kbps
Line Attenuation 69.0 dB 43.6 dB
Noise Margin 2.2 dB
3 REPLIES 3
stathe
Rising Star
Posts: 795
Thanks: 25
Fixes: 1
Registered: ‎30-07-2007

Re: Slower than usual

my internet has got very slow it is a long line and has worked at nearly 2 for some time with these settings   so dont alter my settings or it may not work at all

stathe
Rising Star
Posts: 795
Thanks: 25
Fixes: 1
Registered: ‎30-07-2007

Re: Slower than usual

back to normal slow so leave  

EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 357
Fixes: 117
Registered: ‎26-03-2018

Re: Slower than usual

Hi @stathe,

 

I'm sorry that your speed is low and for any inconvenience that this has caused you. As you've mentioned, you're on a long line and so the estimated speed for the line is low at 1 -3mbps down. As your current speed is within the estimates, I've not made any changes to your line. Please let us know if the speed drops below the estimates or if there's anything else that you'd like us to look into.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team