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Slower speed

Posts: 88
Registered: ‎29-01-2014

Slower speed

I had to reset my router a couple of times while trying to set up a repeater. Prior to doing this my speed was a steady 17Mbps after resetting the router my speeds are now 15Mbps. Would the router reset account for my speed loss?
Plusnet Help Team
Plusnet Help Team
Posts: 13,831
Thanks: 272
Fixes: 78
Registered: ‎27-04-2007

Re: Slower speed

Hi, before running some diagnostics I expected to see that DLM had pushed the profile down but it hasn't.
Sorry to cover the obvious things but are you connected over WiFi or ethernet and have you tried connecting to the test socket?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team