Slow upload speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Slow upload speed
Slow upload speed
07-10-2015 7:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Slow upload speed
09-10-2015 5:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow upload speed
10-10-2015 8:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Link Information
Uptime: 6 days, 9:42:36
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 523 / 10.591
Data Transferred (Sent/Received) [GB/GB]: 1,99 / 1,39
Output Power (Up/Down) [dBm]: 10,4 / 0,0
Line Attenuation (Up/Down) [dB]: 17,7 / 36,5
SN Margin (Up/Down) [dB]: 16,4 / 2,6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 17 / 0
Loss of Signal (Local/Remote): 2 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 28.699 / 3
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 76 / 17.281
HEC Errors (Up/Down): 35 / 73.437
FAQ
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
7.73 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.73 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 9.34 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.18 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.18Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
9.3 Mb
Re: Slow upload speed
10-10-2015 9:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The data transfer is a little low for the current profile figures. makes me wonder if there is exchange congestion. Can you set up a TBB BQM please?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow upload speed
11-10-2015 7:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Slow upload speed
15-10-2015 12:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page