Slow speeds
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Re: Slow speeds
28-01-2014 1:31 PM
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Thanks for the answer just a case of waiting a see what happens with my connection and download speeds as only having 4.33mb in the first place then now dropping to under 3.00mb would be a big disappointment
Once again thanks everyone for your support and advice.
Den.
Re: Slow speeds
30-01-2014 9:20 AM
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Link Information
Uptime:
2 days, 8:51:04
DSL Type:
ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]:
448 / 3.776
Data Transferred (Sent/Received) [MB/GB]:
801,04 / 1,99
Output Power (Up/Down) [dBm]:
12,3 / 18,7
Line Attenuation (Up/Down) [dB]:
27,0 / 48,0
SN Margin (Up/Down) [dB]:
20,0 / 11,7
System Vendor ID (Local/Remote):
TMMB / ----
Chipset Vendor ID (Local/Remote):
BDCM / TSTC
Loss of Framing (Local/Remote):
0 / -
Loss of Signal (Local/Remote):
0 / -
Loss of Power (Local/Remote):
0 / -
Loss of Link (Remote):
-
Error Seconds (Local/Remote):
6.430 / -
FEC Errors (Up/Down):
65 / 112.088
CRC Errors (Up/Down):
7 / 121
HEC Errors (Up/Down):
- / 121 / 834
1. Best Effort Test: -provides background information.
Download Speed
2.8 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.8 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :3.78 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3 Mbps
Re: Slow speeds
30-01-2014 9:51 AM
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NB The FEC errors are where interleaving has corrected errors on the fly without data being retransmitted.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
30-01-2014 9:56 AM
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Unfortunately I dont know what that means lol, but willing to trying anything to get my speeds up again.
Thanks again.
Den.
Re: Slow speeds
30-01-2014 10:08 AM
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My comment about the FEC errors was to point out that in the 2+ days, 112,088 times interleaving has intervened and corrected errors - so interleaving is doing it's job in keeping the line more stable.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
30-01-2014 10:14 AM
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Sorry for all the questions just trying to understand if future problems arise.
Thanks.
Den.
Re: Slow speeds
30-01-2014 10:21 AM
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I would suggest that if you haven't already done so, you install RouterStats. You'll need to keep an eye on the noise margin graph and look out for significant drops in the noise margin. If you do get continuing issues that may help identify what is causing them. The first thing to do when you see a dip is to check if the phone is still clear.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
30-01-2014 10:33 AM
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download the router stats lite version which don't seem to work
I dont have winzip so can't download the full version.
thanks again.
Den.
Re: Slow speeds
30-01-2014 10:34 AM
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<img src="http://community.plus.net/visualradius/generated/image13910779874107.png"/>
As such I'm not convinced you'd get the best speed out of a reset as things stand. Well worth waiting until the fault is resolved and then we'll get it done for you.
EDIT: Try 7-zip - http://www.7-zip.org/download.html it's completely free and my archive manager of choice
Re: Slow speeds
30-01-2014 10:44 AM
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Thanks for the reply and help maybe a silly question your quote "Well worth waiting until the fault is resolved" any idea how long estimate even.
Thanks in advance.
Den.
Re: Slow speeds
30-01-2014 10:55 AM
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Thanks for the download page of winzip I have Vista operating system on my laptop only really use this for I-tunes as I have Ipad for my daily browsing etc will this version work for vista?
Den.
Re: Slow speeds
30-01-2014 10:58 AM
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Re: Slow speeds
30-01-2014 11:02 AM
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Den.
Re: Slow speeds
30-01-2014 11:48 AM
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Quote from: Matt Just had a look at this, Jelv's suggestion may well increase the speed slightly (by around 500kb/s or so) but I didn't realise you had an intermittent fault open - the line is still dropping at least once per day:
<img src="http://community.plus.net/visualradius/generated/image13910779874107.png"/>
As such I'm not convinced you'd get the best speed out of a reset as things stand. Well worth waiting until the fault is resolved and then we'll get it done for you.
Something strange here as the router is showing a continuous sync of 2 days 8 hours. It would appear therefore that the drops may shown above may be PPP drops only (e.g. disconnect.connect used on the router interface). If that is the case that doesn't mean the line is unstable and dropping sync.
@Den Can you explain the drops shown on the chart?
Quote from: Matt EDIT: Try 7-zip - http://www.7-zip.org/download.html it's completely free and my archive manager of choice
+1
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
30-01-2014 12:50 PM
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I can't shed any light on the drops but can confirm that during the times shown I'm the only person at home at that time so no one else can power down the router.
Still can't get router stats to work on my laptop?
Thanks
Den.
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