Slow speeds
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- Re: Slow speeds
Re: Slow speeds
24-01-2014 8:15 PM
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During daylight hours tomorrow (around midday would be best) can you disconnect and then reboot the router please and then immediately post the router stats again.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
24-01-2014 8:23 PM
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Thanks again.
Den.
Re: Slow speeds
24-01-2014 8:46 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
25-01-2014 10:26 AM
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Uptime:0 days, 0:02:19
DSL Type:ITU-T G.992.1
Bandwidth (Up/Down) [kbps/kbps]:448 / 5.664
Data Transferred (Sent/Received) [kB/kB]:123,44 / 467,32
Output Power (Up/Down) [dBm]:12,3 / 19,9
Line Attenuation (Up/Down) [dB]:27,0 / 48,0
SN Margin (Up/Down) [dB]:20,0 / 5,8
System Vendor ID (Local/Remote):TMMB / ----
Chipset Vendor ID (Local/Remote):BDCM / TSTC
Loss of Framing (Local/Remote):0 / -
Loss of Signal (Local/Remote):0 / -
Loss of Power (Local/Remote):0 / -
Loss of Link (Remote):
Error Seconds (Local/Remote):2 / -
FEC Errors (Up/Down):0 / 118
CRC Errors (Up/Down):0 / 2
HEC Errors (Up/Down):- / 2 / 2
jim:green Load of blank lines removed mod:end
Re: Slow speeds
25-01-2014 10:36 AM
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Before
Uptime: 1 day, 18:44:14
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3.776
Line Attenuation (Up/Down) [dB]: 27,0 / 48,0
SN Margin (Up/Down) [dB]: 20,0 / 11,3
After
Uptime:0 days, 0:02:19
Bandwidth (Up/Down) [kbps/kbps]:448 / 5.664
Line Attenuation (Up/Down) [dB]:27,0 / 48,0
SN Margin (Up/Down) [dB]:20,0 / 5,8
The changes are in bold and indicate one of a couple of things
There was a line reset by the automatic systems - unlikely
The previous resync was at a time of very high noise (apparently at about midnight from the router stats) and the noise margin increased during the day - very likely
Now the critical factor assuming that my supposition is corrected is why the big change in noise margin
Assuming that you have a Plusnet Router can you install Routerstats http://www.vwlowen.co.uk/internet/files.htm and monitor the noise margin to see how much it varies.
If there is a big variation then we can suggest a couple of things to try
Finally - when you post the stats in future we really only need the bits I have copied into this post and it would be nice if you could remove all the blank lines etc.
Re: Slow speeds
25-01-2014 10:41 AM
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below is a new speedtest taken shortly after disconnect/reboot.
thanks in advance.
Den.
Re: Slow speeds
25-01-2014 10:49 AM
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Your line doesn't require resetting as it is already at the best setting for your line
You haven't advised whether your exchange is 21CN enabled http://usertools.plus.net/exchanges/ ; - this is what we are looking for
"BT have advised that this exchange is enabled for WBC on 21CN"
If you post the results from this link it will help http://www.speedtest.btwholesale.com/PerformanceTesterWS/diagnostics.do
Re: Slow speeds
25-01-2014 10:56 AM
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Exchange Status Checked
Results: Purleigh
Code:
EAPUR
County:
Essex
Enabled:
16 Jun 2004
Market:
1
Mkt2014:
A
20CN VP capacity at this exchange is currently showing as Green.
Click here for further details
BT have not advised a planned date for WBC on 21CN
You can view recent Service Outages for this exchange here
BT have published Max DSL upgrade information for this exchange
Click here for further details
Speed check results.
1. Best Effort Test: -provides background information.
Download Speed
2.8 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.8 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.66 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
Re: Slow speeds
25-01-2014 11:04 AM
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My comment about 2 to 3 days before the IP profile changes and speeds improve is correct
Re: Slow speeds
25-01-2014 11:11 AM
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Thank you for all your help it really is appreciated, looking forward to my speeds to improve next 2 or 3 days time as online gaming, streaming as become unbearable.
Thanks again.
Den.
Re: Slow speeds
25-01-2014 1:46 PM
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I'd also support Jim's recommendation to install RouterStats.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
27-01-2014 9:08 AM
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My IP as slightly increased by 0.5mb nowgetting a max of 3.39mb will my IP increase again automatically until it gets back to 4.33mb?
Do really appreciate the help you guys have given me.
. Best Effort Test: -provides background information.
Download Speed
2.98 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.98 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.74 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
Thanks.
Den.
Re: Slow speeds
27-01-2014 9:30 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Slow speeds
27-01-2014 9:54 AM
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Thanks.
Den.
Re: Slow speeds
27-01-2014 9:57 AM
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Thanks again
Den..
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