Slow speeds today.

[#1]

Best thing would be to post some modem/router ADSL line stats including the error figures, both before you start to see speed issues and during, as well as just after things improve. Make sure all the sets include the Uptime/showtime.
Edit: Which London server are you using on speedtest.net? Also which Gateway are you on, is the same which ever Gateway?

[#2]

I've had issues with connection for the past couple of weeks. Keep getting Plus Net Assist kicking in to try and Fix my email? and I have to Reload pages whilst surfing the internet quite a lot. Is this likely to be related - I don't have any speed test figures but might do so next time it happens.

[#3]

HI JamesM,
I can see that they've asked you to provide some speed test results when you are having issues.
@ mike142sl
Are using a wired connection when this happens? If so make sure you try it with an ethernet cable.
Jojo

[#4]

Yes the laptop is hard wired with an ethernet cable to the router. As is the TV which has started freezing whilst watching iPlayer.

[#5]

I can't see anything obvious, so maybe it's worth running a speed test next time it happens

[#6]

@Jojo, I have linked this thread to my fault question, will this be enough for the fault team if I keep adding tests here ?
This one is structured communications

and namesco

@Anotherone,  Unfortunately the Router I use only shows main stats and doesn't show error reports, the uptime has been from the 3rd of May as that is as far back as it goes, it doesn't give an actaul uptime date.
Here are my stats
Type  Interleave Path
  Status  SHOWTIME
                                          Downstream  Upstream  
  Data rate(Kbps)                  12184              1208
  Noise Margin                          4                      5
  Output power(dBm)             12                     20
  Attenuation(dB)                   29                     16

05/08/2012 14:40:00  192.168.2.2 login success
05/08/2012 14:39:55  192.168.2.2 login fail
05/08/2012 14:29:28  sending ACK to 192.168.2.2
05/08/2012 11:34:41  sending ACK to 192.168.2.2
05/08/2012 11:10:23  192.168.2.2 login success
05/08/2012 10:36:45  sending ACK to 192.168.2.2
05/08/2012 09:38:08  NTP Date/Time updated.
05/08/2012 03:38:07  NTP Date/Time updated.
05/07/2012 21:38:07  NTP Date/Time updated.
05/07/2012 21:01:22  sending ACK to 192.168.2.2
05/07/2012 15:42:03  sending ACK to 192.168.2.2
05/07/2012 15:38:07  NTP Date/Time updated.
05/07/2012 12:46:53  sending ACK to 192.168.2.2
05/07/2012 09:41:16  sending ACK to 192.168.2.2
05/07/2012 09:38:07  NTP Date/Time updated.
05/07/2012 03:38:07  NTP Date/Time updated.
05/06/2012 21:38:07  NTP Date/Time updated.
05/06/2012 19:22:21  sending ACK to 192.168.2.2
05/06/2012 17:34:48  sending ACK to 192.168.2.3
05/06/2012 17:34:47  sending OFFER to 192.168.2.3
05/06/2012 15:38:07  NTP Date/Time updated.
05/06/2012 13:22:33  sending ACK to 192.168.2.2
05/06/2012 11:27:08  sending ACK to 192.168.2.2
05/06/2012 09:38:07  NTP Date/Time updated.
05/06/2012 03:38:07  NTP Date/Time updated.
05/05/2012 23:35:56  sending ACK to 192.168.2.2
05/05/2012 21:38:07  NTP Date/Time updated.
05/05/2012 15:38:06  NTP Date/Time updated.
05/05/2012 15:11:18  sending ACK to 192.168.2.3
05/05/2012 15:11:16  sending OFFER to 192.168.2.3
05/05/2012 10:45:07  sending ACK to 192.168.2.2
05/05/2012 09:38:06  NTP Date/Time updated.
05/05/2012 03:38:06  NTP Date/Time updated.
05/04/2012 21:38:06  NTP Date/Time updated.
05/04/2012 17:42:28  sending ACK to 192.168.2.2
05/04/2012 15:38:06  NTP Date/Time updated.
05/04/2012 13:02:50  sending ACK to 192.168.2.2
05/04/2012 10:50:34  sending ACK to 192.168.2.2
05/04/2012 09:38:06  NTP Date/Time updated.
05/04/2012 03:38:06  NTP Date/Time updated.
05/03/2012 21:48:54  User from 192.168.2.2 timed out
05/03/2012 21:38:06  NTP Date/Time updated.
05/03/2012 15:38:05  NTP Date/Time updated.

This is a rolling log, when a new entry appears, the oldest entry disappears.
Heres one from France 

[#7]

and one from Russia, lol

and one from my old stomping ground

[#8]

Do you have another modem/router you can try?

[#9]

I have an old 585 that Plusnet supplied I can try. The problem with that one was when I was playing BFBC2 I was getting pings of over 200 which made Gaming unbearable, this is the reason I bought the Belkin F7d.
I am hard wired into my PC but I have wireless on for my PS3, (my PS3 is turned off when I am gaming). Would it be worth turning wireless off on my router, as with the slow speeds being so intermittant,could someone piggy backing on my wireless cause the slow speeds ?

[#10]

It may be worth trying it at a convenient point, just to see whether the speeds are similar and what the errors are doing.
When you swap things about follow this procedure -
Login to the modem/router interface and click on the "Disconnect" button - this terminates the "ppp" session to the ISP (not sync to the exchange).  Wait a good minute after the button changes to "Connect" (refresh the page to be sure).
Then power down the modem/router. Wait a good minute before unplugging the modem/router or it's filter from the line. Then swap whatever needs to be swapped.
When you power up, dependant on the modem/router and last settings, you may need to login into it and click on "Connect".
Don't do more than about 5 swaps in an hour and then leave for the rest of the day.
Edit: It will be the errors over at least an hour but ideally a little more whilst the throughput is down. Don't forget stats before, during, and after.

[#11]

Will do, I  will swap it tomorrow morning and post the error reports from the 585.
Thanks
James.

[#12]

OK, back home and have just logged on and received the Assist Fix pop up telling me there is a problem with email. Clicking send/receive then downloads the emails, but I'm still finding that I have to reload pages as I enter sites.
I'm not on Fibre just standard up to 8mb. Done a speed test which produces this

Did this as well

[#13]

Hi there mike142sl,
As you problem has undoubtedly different complications, I suggest it may be best to start your own thread so as not to get things confused with the other existing problem.

[#14]

Slow again, as you can see it has been fine all day, I checked these at around 9:30 PM and it has gone south again  
Namesco

Structured comms

and Sydney

Edit
Just turned wireless off on my router and it is still the same, so no-one piggy backing my connection

[#15]

Liverpool game is over.....

...so I don't think it is people streaming