Slow speeds today.
Hi Jojo,
Yes it picked up later on last night as all the Man U fans logged off to go and kick their cats.
The speed of a night time has been hit and miss lately, I guess in future I should just check what sport is on and how important it is as to how many will be streaming it.
@ Anotherone, thanks for the heads up mate, I always try the London servers first because as you say they give me better results, but when they are bad I then try the servers closest to me, and as they were the last ones I checked, they were the ones I copied to the forum.
Yes it picked up later on last night as all the Man U fans logged off to go and kick their cats.
The speed of a night time has been hit and miss lately, I guess in future I should just check what sport is on and how important it is as to how many will be streaming it.
@ Anotherone, thanks for the heads up mate, I always try the London servers first because as you say they give me better results, but when they are bad I then try the servers closest to me, and as they were the last ones I checked, they were the ones I copied to the forum.
Another night of slow speeds 
Showing green Anotherone,
It just seems to be all over the place,
a few minutes later
a few minutes later
and again,
OK last one
It just seems to be all over the place,
a few minutes later
a few minutes later
and again,
OK last one
....and now back to normal
The times on the speed test are a hour behind, it is showing 10PM but it is 11 PM, not that it makes a difference to the speed tests but I will check tomorrow to see if it drops in the evening again and see if it picks up at 11:00 PM.
The times on the speed test are a hour behind, it is showing 10PM but it is 11 PM, not that it makes a difference to the speed tests but I will check tomorrow to see if it drops in the evening again and see if it picks up at 11:00 PM.
HI JamesM,
there are going to be times when speed tests report things a bit slower. I've run speed tests every minute and found them to vary a lot at times. If I was getting poor speeds for long periods of time I would be wondering what was going on but short variations could be caused by so many things.
Jojo
there are going to be times when speed tests report things a bit slower. I've run speed tests every minute and found them to vary a lot at times. If I was getting poor speeds for long periods of time I would be wondering what was going on but short variations could be caused by so many things.
Jojo
Hi tomxlisa,
There are going to be people who see slowdowns, but many more didn't. There could be many reasons and that's one of the reasons we pro-actively asked people to run tests during what we knew would be a much in demand event.
Jojo
There are going to be people who see slowdowns, but many more didn't. There could be many reasons and that's one of the reasons we pro-actively asked people to run tests during what we knew would be a much in demand event.
Jojo
Just remember that we have lots of customers, and although there will be faults occasionally, as with any service, I think reading forums like this can sometimes seem like there's lots of them, but you never really see people come on to post about how their internet is working fine today; so, not the best yardstick really.
Connection was fine all last night.
Seems to be struggling a bit tonight again though,
Probably a lot of congestion at my exchange as it is fine during the day.
Seems to be struggling a bit tonight again though,
Probably a lot of congestion at my exchange as it is fine during the day.
Hi JamesM,
I think you should raise a fault, if your speed is falling below your estimate on a nightly basis. The best thing to do is to attach speed tests during good and bad times. A BT speed test should be run as well when it's bad. I've seen people have the VP changed for their line in these circumstances.
Jojo
I think you should raise a fault, if your speed is falling below your estimate on a nightly basis. The best thing to do is to attach speed tests during good and bad times. A BT speed test should be run as well when it's bad. I've seen people have the VP changed for their line in these circumstances.
Jojo
Thanks Jojo,
The speed has been fine all weekend, then tonight...
I have opened a fault and linked it to this, that is why I have put on another 2 speed tests.
I was reluctant to open a fault, as the last time I opened a fault (before the BT engineer changed the drop line outside my house) my uplaod was capped and interleaving was turned back on when I specifically asked for none of them to be changed. Nobody knew why they had been altered and it took over a month to get them changed back again. Fingers crossed it doesn't happen this time.
James.
The speed has been fine all weekend, then tonight...
I have opened a fault and linked it to this, that is why I have put on another 2 speed tests.
I was reluctant to open a fault, as the last time I opened a fault (before the BT engineer changed the drop line outside my house) my uplaod was capped and interleaving was turned back on when I specifically asked for none of them to be changed. Nobody knew why they had been altered and it took over a month to get them changed back again. Fingers crossed it doesn't happen this time.
James.
Quote It looks like your speed issue could be being caused by errors being registered on your line (confirmed by our supplier's tests). The information being sent 'to' you is getting corrupted and having to be 'resent' which is causing speed reductions.
I don't agree with this, as I mentioned the line is spot on throughout the day and a couple of nights per week, the other 4 or 5 nights it drops from 10.4 Mb/s to 3or 4 Mb/s.
and one from Leeds
