Slow speeds but connected OK

[#1]

Stats from my router:

Uptime:	3 days, 18:48:01
DSL Type:	G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:	448 / 4,480
Data Transferred (Sent/Received) [kB/kB]:	0.00 / 0.00
Output Power (Up/Down) [dBm]:	11.5 / 18.5
Line Attenuation (Up/Down) [dB]:	29.0 / 47.0
SN Margin (Up/Down) [dB]:	22.0 / 6.5
Vendor ID (Local/Remote):	TMMB / ALCB
Loss of Framing (Local/Remote):	0 / 0
Loss of Signal (Local/Remote):	0 / 0
Loss of Power (Local/Remote):	0 / 0
Loss of Link (Remote):[code]	0
Error Seconds (Local/Remote):	0 / 0
FEC Errors (Up/Down):	8 / 108,771
CRC Errors (Up/Down):	8 / 253
HEC Errors (Up/Down):	6 / 202

Exchange checker says Cheltenham is Green (or was on 5th Nov).
Speed test results:

Today 15:57 3197 kbps (400kB/s) 369 kbps (46.1kB/s) Share
Thursday 21:18 2679 kbps (335kB/s) 338 kbps (42.3kB/s) Share
Nov 7, 20:05 3660 kbps (458kB/s) 378 kbps (47.3kB/s) Share
Oct 26, 20:14 3815 kbps (477kB/s) 372 kbps (46.5kB/s) Share

Edited to add : What keeps putting that rogue closing code tag in here?[/code]

[#2]

Hi SteveA,
With a sync rate of 4480 you'll still only get a profile of 3500. It would lift to 4000 if you were to sync above 4544 as shown here.
Jojo

[#3]

Quote from: SteveA

Edited to add : What keeps putting that rogue closing code tag in here?

Loss of Link (Remote):[code]	0

[/code]

[#4]

Well thats odd - not sure how that rogue  code tag got into the middle.

[#5]

Joanne - here are my previous speeds (with the same connect profile)

Oct 26, 20:14 	3815 kbps (477kB/s) 	372 kbps (46.5kB/s) 	Share
Oct 23, 18:17 	3643 kbps (455kB/s) 	346 kbps (43.3kB/s) 	Share
Oct 22, 21:37 	3644 kbps (456kB/s) 	358 kbps (44.8kB/s) 	Share
Oct 18, 19:21 	3627 kbps (453kB/s) 	376 kbps (47kB/s) 	Share
Oct 17, 17:39 	3644 kbps (456kB/s) 	369 kbps (46.1kB/s) 	Share
Sep 25, 08:23 	3656 kbps (457kB/s) 	365 kbps (45.6kB/s) 	Share
Sep 23, 21:51 	3641 kbps (455kB/s) 	371 kbps (46.4kB/s) 	Share
Sep 22, 10:23 	3863 kbps (483kB/s) 	373 kbps (46.6kB/s) 	Share
Sep 21, 18:13 	3623 kbps (453kB/s) 	379 kbps (47.4kB/s) 	Share
Sep 19, 18:30 	3735 kbps (467kB/s) 	366 kbps (45.8kB/s) 	Share

So I'm sort of used to 3600

[#6]

Hi SteveA,
In that case, all I can suggest for now is to have a look at our troubleshooting guide to see if there is anything there that will help.
Jojo