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Slow speeds afternoon and evening

mike-139
Dabbler
Posts: 18
Registered: ‎30-07-2007

Re: Slow speeds afternoon and evening

I've just posted this in the Usenet customer feedback group.
I synch at 8096 and my stable rate is 7000 Kbps.  On the Plusnet speed test
site I usually get well over 5000 Kbps.  Of late, speeds in the evening
have been dreadful and this is the result of my latest speed test.
Today 21:24 490 kbps (61.3kB/s) 291 kbps (36.4kB/s) .
Both up and down are being affected, but my download speed is only 10% of
its usual figure.  I'm on the ptn-ag1 gateway.
Santiago
Grafter
Posts: 3,291
Thanks: 2
Registered: ‎10-08-2007

Re: Slow speeds afternoon and evening

Quote from: Barry
I wonder if it's US election video coverage?

I wouldn't thinks so, it is only now 16.30 EST here in Philadelphia, [GMT -5hours] the polls don't close till 20.00 so there won't be much to report on just yet.
by the by, I am on Verizon fios  and just got this

Even better than my new super duper ring wire free speed I get at home Crazy
paulh
Rising Star
Posts: 1,283
Thanks: 10
Registered: ‎30-07-2007

Re: Slow speeds afternoon and evening

it has been poor tonight: laggy, bursty.
BBMAX Speedtests are coming in at about 1MB/s, and I'd certainly usually see 4MB/s-5MB/s even mid evening here. I also notice the speedtests are "pulsing" IYKWIM
this is legacy BBPlus, and been on ptn-ag2 for about 200 hours now.
Gorvul
Grafter
Posts: 161
Registered: ‎01-08-2007

Re: Slow speeds afternoon and evening

21:49 - 402 kbps (50.3 kB/s) (download speed)   
               263 kbps upload.
Boy, am I wondering why I'm spending/wasting my time doing speed tests?
21:59 - 803 kbps (100 kB/s) (download)
              241kbps upload
I remember when I used to get about 6mb/s surfing, regardless of the hour.  My reckoning is that plusnet have too many customers to provide a good 24 hour service for.  Mind you, saying that, this has mainly been relatively recently - like the last month or 2. 
I don't know what's happening behind the scenes, but if people can still sign up, I hope that there is plenty invested in what people are signing up for.  Plusnet advertise that the "free" BB providers are not providing good service, but... hmmm.. would I rather pay for poor service or get it free..? 
every time I'm obstructed by poor connection, I start thinking about the Sky TV and BB package.  There are quite a few things that put me off, but I know a few people with it who have had no problems at all.
and what's this all about?:
Today 22:19  703 kbps (87.9kB/s)  264 kbps (33kB/s)
Today 22:17     1591 kbps (199kB/s) 267 kbps (33.4kB/s)
Today 22:16       750 kbps (93.8kB/s) 282 kbps (35.3kB/s)
Today 22:16     1495 kbps (187kB/s) 265 kbps (33.1kB/s)
Today 21:59       803 kbps (100kB/s) 241 kbps (30.1kB/s)
that is unstable!!!
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Slow speeds afternoon and evening

must be something else wrong
Gorvul
Grafter
Posts: 161
Registered: ‎01-08-2007

Re: Slow speeds afternoon and evening

nope, it's fine in the morning.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Slow speeds afternoon and evening

Those speeds really don't look good. The changes we made to try to resolve the issues will clear themselves at 11 so it should go back to normal. I'll pass your feedback on to the traffic management gurus and see what they come up with next.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
stmirren87
Dabbler
Posts: 14
Registered: ‎04-11-2008

Re: Slow speeds afternoon and evening

This is ridiculous. Can't even browse at these speeds. Advice anyone?
stmirren87
Dabbler
Posts: 14
Registered: ‎04-11-2008

Re: Slow speeds afternoon and evening

Now that's what I'm talking 'bout! The ole reconnecteroo does the trick. But why the nonsense? Plusnet been rock solid for months and now these shenanigans.
Gorvul
Grafter
Posts: 161
Registered: ‎01-08-2007

Re: Slow speeds afternoon and evening

ok, just to try to show there's nothing wrong with my machine..
Today 00:26  6047 kbps (756kB/s)  381 kbps (47.6kB/s)
Yesterday 22:23 932 kbps (117kB/s) 266 kbps (33.3kB/s)
Yesterday 22:19 703 kbps (87.9kB/s) 264 kbps (33kB/s)
there you go - what a difference it makes to use the internet when I should be in bed - goodnight!

(ridiculous!)
johnathome
Dabbler
Posts: 24
Registered: ‎05-02-2008

Re: Slow speeds afternoon and evening

Not impressed with my D/L figuires this eve - possibly due to PN pumping out Tv and hogging the B/Width for all ?  Angry
dvorak
Moderator
Moderator
Posts: 29,502
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Slow speeds afternoon and evening

Quote from: Gorvul
ok, just to try to show there's nothing wrong with my machine..
Today 00:26  6047 kbps (756kB/s)  381 kbps (47.6kB/s)
Yesterday 22:23 932 kbps (117kB/s) 266 kbps (33.3kB/s)
Yesterday 22:19 703 kbps (87.9kB/s) 264 kbps (33kB/s)
there you go - what a difference it makes to use the internet when I should be in bed - goodnight!

(ridiculous!)

You haven't gone over your usage limit for the month and been throttled are you?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
NormW
Newbie
Posts: 6
Registered: ‎05-11-2008

Re: Slow speeds afternoon and evening

I'm new to plusnet (been with them a week) and over the weekend everything was great, but last night at about 7:30pm I gave up trying to browse, IE wouldn't load any pages not even google! It was too slow to use.
Yet when I went online at 6:30am this morning it was all back to normal. Can someone point me in the direction of a speed tester?
Gorvul
Grafter
Posts: 161
Registered: ‎01-08-2007

Re: Slow speeds afternoon and evening

Quote from: adiewoo
Quote from: Gorvul
ok, just to try to show there's nothing wrong with my machine..
Today 00:26  6047 kbps (756kB/s)  381 kbps (47.6kB/s)
Yesterday 22:23 932 kbps (117kB/s) 266 kbps (33.3kB/s)
Yesterday 22:19 703 kbps (87.9kB/s) 264 kbps (33kB/s)
there you go - what a difference it makes to use the internet when I should be in bed - goodnight!

(ridiculous!)

You haven't gone over your usage limit for the month and been throttled are you?

no, I should have said earlier tho, so thatnks for prompting me to clarify.  I'm well under my limit.
"Paid-for usage  -    2.76GB"
My limit is 15GB, and after that I pay £1 a gig.  I'm nearer the end on my month too.  Like I suggeted earlier, it's the service I'd expect from one of the "BB free" deals from various ISPs.  I just hope this is  a temporary thing, and by temporary, I don't mean for the next few years temporary.
If it's going to be like this for the next few months, then let us know PlusNet!
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Slow speeds afternoon and evening

Quote from: NormW
Can someone point me in the direction of a speed tester?

Try here or here.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵