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Slow internet speed

pahari
Newbie
Posts: 1
Registered: ‎21-04-2020

Slow internet speed

There has been problem on internet speed from last 2 weeks, I only get around 0.3Mbs download speed. I live in AB16 5 area , also spoke to team already but same problem. I am just feed up thinking to leave them.
1 REPLY 1
tinytaco
Plusnet Help Team
Plusnet Help Team
Posts: 455
Thanks: 61
Fixes: 28
Registered: ‎30-03-2020

Re: Slow internet speed

@pahari Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net Smiley

 Noor
 Plusnet Help Team