Hi rovingeyeuk,
I have run some tests on your line this afternoon and haven't been able to detect anything obvious that is causing the problems you are experiencing. Your connection appears to be stable and the line stats look to be fine.
I would definitely try testing the connection with an Ethernet cable next time you experience slow downs, just to make sure you've not begun to suffer interference of your wireless signal in the evenings. If the connection speeds seem to be much improved over an Ethernet connection, I would suggest changing the broadcast channel of your wireless signal to see if you can find a channel with less interference. You can do this by using the following
guide if you are using one of our routers.
If you continue to experience poor speeds over an Ethernet connection, I would advise raising a
fault to us and our faults team will carry out an indepth investigation into your problems. If you do have to do this, please also run a speed test at
http://speedtest.btwholesale.com when the problem is evident, as this will help our faults team to identify the cause of your issue.
I hope this helps, but please feel free to update me if there is anything else I can help with.
Andy
