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Slow broadband speed

richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Slow broadband speed

Can anyone spot the probable cause? Thanks.
[quote=BT speed tester] Download speedachieved during the test was - 228 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4160 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
[quote=Router statistics]Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 294104 322631 0 1258 3104 29:14:24
LAN 10M/100M 162656 42254 0 546 48 29:45:40
WLAN 11M/54M 396419 266452 0 2798 1248 29:45:32
ADSL Link Downstream Upstream
Connection Speed 4160 kbps 448 kbps
Line Attenuation 52.0 db 30.0 db
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Slow broadband speed

Three questions
What does this give for current line speed https://portal.plus.net/my.html?action=data_transfer_speed
Are you connecting to the router by wires or wireless
Have you reached your usage limit
MisterW
Superuser
Superuser
Posts: 14,575
Thanks: 5,411
Fixes: 385
Registered: ‎30-07-2007

Re: Slow broadband speed

and what's your exchange status http://usertools.plus.net/exchanges/ , red or green ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.