Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Slow broadband and higher pings recently
FIXEDTopic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Slow broadband and higher pings recently
30-12-2015 9:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi i have been with you guys for a year and have largely had no issues...no throttling, decent enough speed for what i paid. I am about 1 month over my 12 month contract and now start to experience issues (this week)
Basically far slower downloads and uploads and higher pings.
tracert to bbc
Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dsldevice.lan [192.168.1.254]
2 134 ms 134 ms 131 ms lo0.11.Central11.ptn-bng02.plus.net [195.166.130
.191]
3 133 ms 136 ms 137 ms irb.11.PTW-CR01.plus.net [84.93.249.17]
4 130 ms 135 ms 135 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
5 * * * Request timed out.
6 * * * Request timed out.
7 134 ms 132 ms 129 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
8 131 ms 134 ms 134 ms 132.185.255.148
9 132 ms 130 ms 132 ms 212.58.244.22
Trace complete.
Today i tried setting up a broadband monitor via
http://www.thinkbroadband.com/ping/share/6624dabdab2890b658a237aaf7c11f28.html
However it is showing 100% packet loss and this perhaps is due to having a dynamic ip address? Or do plusnet assign static ip addresses?
Tests done in peak time ie 8am - midnight.
I did a speedtest this morning at 830am and my line was back to normalish...ie ping around 44 download 10mb and uploads 0.50mb
So this suggests to me line congestion..yes?
But anyway luckily for me these issues have happened at a time when i am looking at other broadband offers...thats the silver lining...as i dont think im getting value for money at the moment.
Basically far slower downloads and uploads and higher pings.
tracert to bbc
Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dsldevice.lan [192.168.1.254]
2 134 ms 134 ms 131 ms lo0.11.Central11.ptn-bng02.plus.net [195.166.130
.191]
3 133 ms 136 ms 137 ms irb.11.PTW-CR01.plus.net [84.93.249.17]
4 130 ms 135 ms 135 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
5 * * * Request timed out.
6 * * * Request timed out.
7 134 ms 132 ms 129 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
8 131 ms 134 ms 134 ms 132.185.255.148
9 132 ms 130 ms 132 ms 212.58.244.22
Trace complete.
Today i tried setting up a broadband monitor via
http://www.thinkbroadband.com/ping/share/6624dabdab2890b658a237aaf7c11f28.html
However it is showing 100% packet loss and this perhaps is due to having a dynamic ip address? Or do plusnet assign static ip addresses?
Tests done in peak time ie 8am - midnight.
I did a speedtest this morning at 830am and my line was back to normalish...ie ping around 44 download 10mb and uploads 0.50mb
So this suggests to me line congestion..yes?
But anyway luckily for me these issues have happened at a time when i am looking at other broadband offers...thats the silver lining...as i dont think im getting value for money at the moment.
Fixed! Go to the fix.
Message 1 of 4
(1,381 Views)
3 REPLIES 3
Re: Slow broadband and higher pings recently
31-12-2015 9:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
TBB monitor only works if your router responds to ICMP ping. Most don't by default, so this needs to be enabled.
Message 2 of 4
(879 Views)
Re: Slow broadband and higher pings recently
31-12-2015 1:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ahh does it? Ohh well...in other news...it seems to be fixed for now. Will check again later this evening. (glasgow area btw)
Message 3 of 4
(879 Views)
31-12-2015 6:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Should be fixed....see this post on the fibre board http://community.plus.net/forum/index.php/topic,147235.msg1296217.html#msg1296217
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Slow broadband and higher pings recently