Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Slow Speeds!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Slow Speeds!
Slow Speeds!
18-07-2011 10:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The PlusNet line speed has been at 5.5Mb for several days now but my IP profile is still at 4000. I have heard that this is a common problem. Could somebody take a look?
BT Speedtester:
Download speedachieved during the test was - 3691 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6432 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
Yet, PlusNet is showing:
Current line speed:
5.5 Mb
BT Speedtester:
Download speedachieved during the test was - 3691 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6432 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
Yet, PlusNet is showing:
Current line speed:
5.5 Mb
Message 1 of 6
(6,894 Views)
5 REPLIES 5
Re: Slow Speeds!
18-07-2011 10:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi sjrinfroyle,
BT now have a problem open about this now. I'll get onto them and get it sorted and added to the problem.
Jojo
BT now have a problem open about this now. I'll get onto them and get it sorted and added to the problem.
Jojo
Message 2 of 6
(468 Views)
Re: Slow Speeds!
18-07-2011 10:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks JoJo. How long will it take to fix, do you think?
Message 3 of 6
(468 Views)
Re: Slow Speeds!
18-07-2011 11:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Shouldn't take too long. I'll keep monitoring it for you.
Message 4 of 6
(468 Views)
Re: Slow Speeds!
18-07-2011 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Getting 5Mb now which is great! Thanks Joanne!
Message 5 of 6
(468 Views)
Re: Slow Speeds!
18-07-2011 3:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Great news, thanks for letting me know
Message 6 of 6
(468 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page