Slow Speed

[#1]

Worth adding that you can see the wires going into each pin through the area between the pins and the cable grip.
If you look at the plug on your phone for example you can see. Don't force the cable into the plug. You should be able to slide it in gently and each wire should slide up each groove.

[#2]

The telephone cable coming from the back of out sky+ box is one of these http://cgi.ebay.co.uk/BT-TELEPHONE-EXTENSION-CABLE-SKY-SATELLITE-TV-RJ11-PLUG_W0QQitemZ330317970256Q... (although it doesn't say on this how long it is) I think the idea is that if you only have one phone socket in the house there is an available socket on the front of this extension

[#3]

  Hiya Chaps
  Please bear with me again,    the extension where the sky adapter will go, there is still no dailing tone. The wires are secured with screws 
  in  this  extension. Blue/white to 2 white/blue to 5. I have had them in and out that many time it's unblievable.
  They appear secure enough but still no dailing tone.
  Unfortunately I've misunderstood about removing the insulation which I've corrected in this extension socket , the other two extensions socket  I
  only  removed the unnessary wires. 

It's no good me working on the sky adapter at the moment when the extension isn't working, and of -course broadband won't improve while
there is a fault. So I don't know what to do now. Attached a phone of the socket, nothing going right I can't get a clear photo either.
  Regards

[#4]

Hiya Wattssy,
We'll bear with you, this is incredibly bad luck.
You're right about the sky adapter, it might well work anyway when the wallsocket is working!
From your picture in your last post, the wires are in the correct place, but to be sure, this is the one where the insulation should be stripped off when put into the connector before the screw is tightened.
It's the other end, the master socket rear of the face plate where you need to use the IDC insertion tool just to make sure the wires are fully in place.
Where is the 'Tamar' filter at the moment? If it's already plugged into the master socket, post a set of current stats. If not, when you finish for the night, powerdown the router, check the IDC connections on the back of the Master faceplate, then plug the 'tamar' filter in instead of the 'plug-splitter microfilter'. Plug the phone in and the router, but powerup the router in the morning, and grab a set of stats.
HTH.
PS. Do you use the other two extensions at all?
PPS. Just to make sure, with the 'tamar' the short tail-lead goes in the end opposite to the phone (& ADSL) sockets.

[#5]

to put it short, if the terminal has screws cut off the insulation,  if it is in slots leave the insulation on

[#6]

 
        Good  Morning
Here the results for this morning with the plug filter, in to master socket
 
Have used the tool to ensure the wires are firm in the master socket
 
System Up Time 00:03:52
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 595 626 0 720 2194 00:02:29
LAN 100M/Full 952 1089 0 1996 766 00:03:48

ADSL Link Downstream Upstream
Connection Speed 4704 kbps 448 kbps
Line Attenuation 36 db 8 db
Noise Margin 15 db 26 db


Here are the results with the filter changed to Tamar filter in master socket.

System Up Time 00:01:06
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 0 0 0 0 0 00:00:00
LAN 100M/Full 232 303 0 1448 569 00:01:02

ADSL Link Downstream Upstream
Connection Speed 4416 kbps 448 kbps
Line Attenuation 36 db 8 db
Noise Margin 12 db 26 db


No I don’t use the other two extensions socket , as have the dect phones
I will try again with the wires in the socket where sky will go.

Regards Wattsy

[#7]

I was hoping those stats were going to look different, it's not just a filter issue to sort out as far as the BB goes.
Do you have a corded phone that we could use for testing?

[#8]

Are the extensions working yet? If all the extensions are all dead then the probability the problem is at the master socket. If you have an IDC tool use it to make sure that the wires are firmly in the slots.

[#9]

We are/have addressed that.

[#10]

    Hiya
  Well I have checked all the wires in the extension sockets they all appear secure. Reinserted the wires into extension where sky line will go with the insulation removed and screwed firmly.
Checked the master socket with the tool. Still there is on dialling tone on the extension line.
 
I have just tried a corded phone and it’s just a continuous buzz even in the test socket.
  I can't see where there is a fault, so I think I'm going to have to see if I can get an       
  engineer, see if he can solve the problem.
  I know I can't get BT if the test socket is working ( which it is with dect phone) without it cashing an arm and a leg.
  See what I can find in yellow pages.
  Regards Wattsy

[#11]

What a shame that your friend that put the extensions in for you isn't around to check. Is there no-one locally that may be able to help, I'm sure this has to be a silly 5 minutes sort out. You could check that neither of the wires has broken in the insulation where it goes into the sheathed part of the cable (at master socket and extension ends). As it's solid core cable, that might have happened. If it seems particularly floppy that could be it.
Try that corded phone at a neighbours to make sure it works.
I've sent you a PM, hope you can get someone to help.

[#12]

   Hiya
  Well success in one area corded phone is working in main master socket.
  Here are the results with the corded phone plugged in through Tamar filter in master socket.


System Up Time 00:01:49
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 182 98 0 302 106 00:01:27
LAN 100M/Full 391 537 0 1200 706 00:01:45

ADSL Link Downstream Upstream
Connection Speed 4736 kbps 448 kbps
Line Attenuation 36 db 8 db
Noise Margin 9 db 25 db

Just wish I could have the same success with the extension wires. No my friend moved away and I don't know anyone who would check it.
I can only fine one engineer in this area, haven't managed to contact him yet. You're no doubt right and it's something quite simple but no less
annoying.
What do you think about the results with corded phone?
  Regards Wattsy

[#13]

Did you look for "floppy" wires? Hope you got the PM ok.
Stats, well better, but mainly because you've synced in the daytime when noise is usually lower. The Line attenuation figures tell me things are not right, do you know how far you are from the exchange?
But lets turn attention to the noise figures etc. This is the primary reason for the corded phone.
You need to make sure your DECT is not only unplugged but power off base station and handsets.
Ideally we need to check again via the filter at the test socket, but before that, try it as it is, have a listen to your phone line - do you hear any crackling or other intermittent noises. If so powerdown the router and listen again, is it still present?
Dial a 1 to get rid of dial tone, if you've not got enought time before Number Unobtainable Tone (NUT) comes on do a quiet line test, dial 17070 select option 2.
With the router powered down plug the filter into the test socket, have a listen to the line again. Powerup the router, grab the stats, listen to the line again.
Post the stats back and any info about noises.

[#14]

        Hiya
Friday morning, this result is with the extension cable disconnected. Router through tamar filter
System Up Time 00:08:10
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 1980 2158 0 1102 2745 00:07:48
LAN 100M/Full 2504 2627 0 3011 1292 00:08:06

ADSL Link Downstream Upstream
Connection Speed 5024 kbps 448 kbps
Line Attenuation 37 db 8 db
Noise Margin 9 db 24 db

Lunch time results
System Up Time 03:34:39
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 21251 26176 0 376 1693 03:17:53
LAN 100M/Full 30066 37718 0 1762 517 03:34:36

ADSL Link Downstream Upstream
Connection Speed 5024 kbps 448 kbps
Line Attenuation 37 db 8 db
Noise Margin 12 db 24 db

Results 7pm this evening

System Up Time 10:24:53
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 31406 37247 0 186 728 10:08:06
LAN 100M/Full 41670 73371 0 786 293 10:24:49

ADSL Link Downstream Upstream
Connection Speed 5024 kbps 448 kbps
Line Attenuation 37 db 8 db
Noise Margin 9 db 24 db

Still await an engineer to solve the problem with the extension cable.
Regards Wattsy

[#15]

Hiya Wattsy,
obviously that sync speed is looking better. Interesting that the noise margin was as low as 9 this morning (unless perhaps you had some lightning around). If you're still about a set of stats now to see what the noise margin is would be good.
I've sent you a PM about an engineer/extension wiring.
How did you get on with listening to the phone line?