Slow Speed both ways
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- Re: Slow Speed both ways
Re: Slow Speed both ways
12-12-2013 5:00 PM
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I am giving the system a chance to settle with the second filter added between the telephone point and the phone. If that doesn't make much improvement, I'll go and get a long RJ11 cable. Problem will be to make sure it is twisted-pairs before I have to pay for it.
I'll will let you know how things go
Thanks to everyone for their help
Re: Slow Speed both ways
12-12-2013 5:02 PM
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Re: Slow Speed both ways
14-12-2013 11:33 AM
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What do I have to do to set that particular process in motion?
Re: Slow Speed both ways
15-12-2013 1:20 AM
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If you don't want to wait, the DCT guys can request it for you. They probably won't pick this up before Monday, though.
How do the stats from your router look now?
Re: Slow Speed both ways
15-12-2013 7:23 AM
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Have looked at other topics to see if others have found ways to solve similar problem. I dont know how they are getting much more detail such as SNR, etc, so I am unable to supply you with that kind of info.
Re: Slow Speed both ways
15-12-2013 3:01 PM
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Re: Slow Speed both ways
16-12-2013 8:10 AM
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Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 25762 23864 0 57 274 19:52:39
LAN 10M/100M 23097 21974 0 293 60 19:53:35
WLAN 11M/54M 3031 4920 0 7 19 19:53:24
ADSL Link Downstream Upstream
Connection Speed 284 kbps 1040 kbps
Line Attenuation 31 db 10 db
Noise Margin 31 db 5 db
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
0.2 Mb
Re: Slow Speed both ways
16-12-2013 8:25 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow Speed both ways
16-12-2013 8:29 AM
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Re: Slow Speed both ways
16-12-2013 8:44 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow Speed both ways
16-12-2013 9:24 AM
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Re: Slow Speed both ways
16-12-2013 10:57 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Speed fault or connection fault.
18-12-2013 8:22 PM
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It would be nice if someone from Plusnet would look at my connection to see if there is a problem they can fix. I've been struggling with a speed problem for nearly two weeks - see my post called something like "Slow speed in both directions". The last post on that thread was from Strat on 16th so it is on page 4 of the list of threads now.
I've used the BT Wholesale Speed Test several times, and that has always quoted speeds of about 200mbps and 800mbps (or does that give misleading answers too)
If Plusnet find that their system is not the cause of the problem, then please let me know, but I have changed cabling, filter, and tried the router Plusnet sent me a year or so ago
Re: Slow Speed both ways
18-12-2013 8:37 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Slow Speed both ways
18-12-2013 10:09 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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