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Slow Slow Slow....

savemedo
Grafter
Posts: 48
Thanks: 1
Registered: ‎05-04-2020

Re: SLOW SLOW SLOW....

I dunno Thrall, the lights are still doing a dance.

savemedo
Grafter
Posts: 48
Thanks: 1
Registered: ‎05-04-2020

Re: SLOW SLOW SLOW....

Speed is going up, I believe the router training is in progress.

speed 3.jpg

Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: SLOW SLOW SLOW....

Which lights are flashing? 

Don’t worry if the internet or wireless lights flash as that’s normal and wouldn’t be affecting your service. That’ll simply mean data is transferring to the internet. 

savemedo
Grafter
Posts: 48
Thanks: 1
Registered: ‎05-04-2020

Re: SLOW SLOW SLOW....

internet, broadband, wi-fi and the two connected ethernet ports are flashing quite a bit, hmm?

 

Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: SLOW SLOW SLOW....

Broadband light flashing indicates your router is losing sync to the exchange. If it happens frequently and your router is in the test socket then faults.plus.net is your friend and the way to go for further investigation.

savemedo
Grafter
Posts: 48
Thanks: 1
Registered: ‎05-04-2020

Re: SLOW SLOW SLOW....

Helpdesk info now

 

helpdesk 2.jpg

savemedo
Grafter
Posts: 48
Thanks: 1
Registered: ‎05-04-2020

Re: SLOW SLOW SLOW....

haha

 

Youtube at 1080p without all the stuttering!

 

Yay!

savemedo
Grafter
Posts: 48
Thanks: 1
Registered: ‎05-04-2020

Re: SLOW SLOW SLOW....

Router learing continues...

 

ping 35

down 14.99mb

up 1.35mb

speed test 4.jpg

 

 

savemedo
Grafter
Posts: 48
Thanks: 1
Registered: ‎05-04-2020

Re: SLOW SLOW SLOW....

Lastest helpdesk

 

helpdesk3.jpg

Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: SLOW SLOW SLOW....

That’s good to see but it’s not theoretically possible to get over 1.3mbps on an ADSL line for a residential service. Try thinkbroadband.com/speedtest as the BT speedtester has in the past been known to provide unreliable results occasionally depending on the browser.