cancel
Showing results for 
Search instead for 
Did you mean: 

Slow Download Speed

chewie
Grafter
Posts: 41
Registered: ‎08-03-2009

Slow Download Speed

Hi, my IP profile is currently at 5000 Kbps.  However my download speed is struggling to get above 3000Kbps.  Has anyone any idea why this would be?
Download speedachieved during the test was - 3000 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5920 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 5000 Kbps
Many Thanks
4 REPLIES 4
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Slow Download Speed

The BT results are not correct for download speed - see this topic
Tony
chewie
Grafter
Posts: 41
Registered: ‎08-03-2009

Re: Slow Download Speed

Thanks Tony, I tested with my broadbandspeed as well and got the same results.  It's risen slightly today but still not great.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Slow Download Speed

Are you connected to the router wired or wireless?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
chesterfield
Grafter
Posts: 2,349
Thanks: 1
Registered: ‎01-08-2007

Re: Slow Download Speed

Its plusnet - there are lots of us suffering the same fault, yet PN seem insistent on trying to point the finger anywhere but at their own network.  Try a speed test at off peak times - bet you its better.
Of course it will then be BT's fault - even if your exchange is green.  Theres not even the slightest possibility its PN's fault... never.