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Slow Broadband

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Newbie
Posts: 1
Registered: Tuesday

Slow Broadband

What has happended to the online line check and investigation on broadband faults.

Having checked with the Bt wholesale test to find my speed is about a quarter what it should be.It now seems that you have to speak to an operator on the phone where they have a 20 minute queue.

Is this the new service that you advertise on TV now?.

What was wrong with the online service why do Ineed to speak at all?.

Mike