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Slow Broadband
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- Re: Slow Broadband
Slow Broadband
25-06-2012 11:53 AM
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My broadband is constantly going slow at night and not very fast in day time, any help from plusnet staff on this please.
FAQ
1. Best Effort Test: -provides background information.
Download Speed
0.43 Mbps
0 Mbps 1 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.43 Mbps
For your connection, the acceptable range of speeds is 0.2 Mbps-1 Mbps.
Additional Information:
Your DSL Connection Rate :1.09 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.75 Mbps
FAQ
1. Best Effort Test: -provides background information.
Download Speed
0.43 Mbps
0 Mbps 1 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.43 Mbps
For your connection, the acceptable range of speeds is 0.2 Mbps-1 Mbps.
Additional Information:
Your DSL Connection Rate :1.09 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.75 Mbps
Message 1 of 3
(613 Views)
2 REPLIES 2
Re: Slow Broadband
25-06-2012 12:09 PM
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Thought you would need these stats as well.
DSL Connection
Link Information
Uptime:
2 days, 21:52:15
DSL Type:
G.992.1 annex A
Channel mode:
Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]:
524 / 1,184
Bandwidth (Up/Down) [kbps/kbps]:
448 / 1,088
Data Transferred (Sent/Received) [kB/MB]:
0.00 / 125.77
Output Power (Up/Down) [dBm]:
12.5 / 15.5
Line Attenuation (Up/Down) [dB]:
31.5 / 64.0
SN Margin (Up/Down) [dB]:
7.0 / 9.5
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1,245,168 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
1,310,729 / 0
FEC Errors (Up/Down):
311 / 1,029,963
CRC Errors (Up/Down):
110 / 1,098
HEC Errors (Up/Down):
97 / 2,965
--------------------------------------------------------------------------------
Pick a task...
DSL Connection
Link Information
Uptime:
2 days, 21:52:15
DSL Type:
G.992.1 annex A
Channel mode:
Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]:
524 / 1,184
Bandwidth (Up/Down) [kbps/kbps]:
448 / 1,088
Data Transferred (Sent/Received) [kB/MB]:
0.00 / 125.77
Output Power (Up/Down) [dBm]:
12.5 / 15.5
Line Attenuation (Up/Down) [dB]:
31.5 / 64.0
SN Margin (Up/Down) [dB]:
7.0 / 9.5
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1,245,168 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
1,310,729 / 0
FEC Errors (Up/Down):
311 / 1,029,963
CRC Errors (Up/Down):
110 / 1,098
HEC Errors (Up/Down):
97 / 2,965
--------------------------------------------------------------------------------
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Message 2 of 3
(302 Views)
Re: Slow Broadband
25-06-2012 12:28 PM
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Long lines can be problematic from time to time, and although the BT speedtester shows you have the correct IP profile for your line (at the current sync speed) the throughput is low. Although there are errors there, they aren't large for the duration but could be disproportionate for the amount of data used.
Can you check the following Current Line speed Login required
and the VP Status of your Exchange here
Also can you hear any audible noises - crackling etc on your line when using the phone?
Can you check the following Current Line speed Login required
and the VP Status of your Exchange here
Also can you hear any audible noises - crackling etc on your line when using the phone?
Message 3 of 3
(302 Views)
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