cancel
Showing results for 
Search instead for 
Did you mean: 

Sloooooooow

Highlighted
Dabbler
Posts: 13
Registered: ‎03-04-2012

Sloooooooow

Internet has been slow for weeks now,  have done a reset
does the below information mean anything ?

DSL Connection
Link Information

Uptime: 10 days, 9:39:02
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,279 / 19,147
Data Transferred (Sent/Received) [MB/GB]: 403.27 / 7.77
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 11.1 / 19.5
SN Margin (Up/Down) [dB]: 6.2 / 2.6
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 9,520 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 24 / 54,292
HEC Errors (Up/Down): 26 / 403,506

http://www.speedtest.net/my-result/3377340130
1 REPLY 1
Highlighted
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Sloooooooow

That speedtest result looks around what I'd expect, and doesn't seem slow on an ADSL2+ service. Your line is connecting to the exchange at 19147. That's this part of those stats:
Quote
Bandwidth (Up/Down) [kbps/kbps]:  1,279 / 19,147

A sync speed of 19147 will give you a connection profile from the line management of 16887. This matches our systems.
The throughput speed (the speed you see on a speedtest) will always be slightly below this so a throughput of 15.7Mb/s is what I'd expect really.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.