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Site blocked, able to access by other methods

FIXED
AimGoWin
Newbie
Posts: 3
Thanks: 1
Fixes: 1
Registered: ‎22-11-2017

Site blocked, able to access by other methods

As it is stated in the title, a site is blocked and I know it's due to Plusnet, It cannot be accessed on any device connected to the internet. The site is accessible by using other methods such as using mobile data or a VPN. It's not an adult site so it wouldn't be due to any parental lock or anything like that. How can I unblock this site?

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8 REPLIES 8
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
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Registered: ‎04-04-2007

Re: Site blocked, able to access by other methods

That would kind of depend on what site you're talking about. Are you able to share the address?

Bob Pullen
Plusnet Product Team
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AimGoWin
Newbie
Posts: 3
Thanks: 1
Fixes: 1
Registered: ‎22-11-2017

Re: Site blocked, able to access by other methods

jab1
Legend
Posts: 16,817
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Registered: ‎24-02-2012

Re: Site blocked, able to access by other methods

Without knowing what the site is, no-one is going to even hazard a guess.

John
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Site blocked, able to access by other methods

Working fine for me.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Pete11
Seasoned Pro
Posts: 897
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Registered: ‎17-02-2017

Re: Site blocked, able to access by other methods

Works fine here too, on Chrome..Win 7.

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jab1
Legend
Posts: 16,817
Thanks: 5,339
Fixes: 248
Registered: ‎24-02-2012

Re: Site blocked, able to access by other methods

Strange - It won't load for me, either, using my PN connection, but loads OK using 4G (Three network)

John
Anonymous
Not applicable

Re: Site blocked, able to access by other methods

Works for me on Plusnet connection, Google DNS, Firefox 57 running on Linux.

 

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AimGoWin
Newbie
Posts: 3
Thanks: 1
Fixes: 1
Registered: ‎22-11-2017

Re: Site blocked, able to access by other methods

Fix

Reset the IP, able to access it now, cheers.