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Since moving broadband cuts out between rooms

Newbie
Posts: 2
Registered: ‎26-03-2020

Since moving broadband cuts out between rooms

We moved house and plusnet messed up our house move. But that’s another story.
Since moving we’ve had nothing but problems. Our router is plugged into the master socket which is in the kitchen. It cuts off of devices when we enter the very next room unfortunately this is the living room so where most of our devices are connected. Makes for very frustrating connection times and a lot of buffering! Is there such a thing as a booster plusnet can provide? After the mess up we had with the house move now this I’m reluctant to go ahead and buy a booster myself! Not much good to me having broadband only in the kitchen !
2 REPLIES 2
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Hero
Posts: 4,502
Thanks: 1,956
Fixes: 130
Registered: ‎30-06-2016

Re: Since moving broadband cuts out between rooms

@beckyjs1990 Welcome to the forum

The Plusnet Hub Zero supplied to ADSL customers has very poor WiFi performance. Rather than buying a booster go on to an auction site such as EBay and get a BT Smarthub 6 for very little money. These work on both ADSL and fibre, they look better and have far superior performance. Setting instructions are here   https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...

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Newbie
Posts: 2
Registered: ‎26-03-2020

Re: Since moving broadband cuts out between rooms

More money to make the plusnet actually do what it promises though.... reluctant to spend out more. May have to resort to this though. Could you do this with any router? I have also read the instructions and it has blown my tiny little mind!!!!