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Should speed be as low as 120k (constantly) during training om CN21?

Lancsboy
Dabbler
Posts: 13
Registered: ‎06-04-2011

Should speed be as low as 120k (constantly) during training om CN21?

Upgraded to CN21 last Tue and immediately had a login issue resolved 2 days later however my speed hasnt moved from 120-130kb since then, Usually during the training period speeds go up and down and in my experience between 2- 6 Meg  I have recently moved to this house and during the training period on the old network I was getting 2-7 meg with the line settling down to a steady 6.4 meg.  Seems strange that now my speed never alters up or down and I wonder if my router has a fault? Support have an open ticket and will look at the line stats on Friday but anyone experienced such a slow connection for days after switch to CN21?
Cheers
Undecided
8 REPLIES 8
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Should speed be as low as 120k (constantly) during training om CN21?

Hi Lancsboy,
Your line has been banded to the lowest 160k-288k because of poor perormance. Can you tell me how you have your kit set up. Are you using an extension cable/socket? If so can you plug into the test socket and get back to me please?
Jojo Smiley
Lancsboy
Dabbler
Posts: 13
Registered: ‎06-04-2011

Re: Should speed be as low as 120k (constantly) during training om CN21?

Hi
Im using the test socket no extensions etc and the setup is exactly the same as on the old network.
Lancsboy
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Should speed be as low as 120k (constantly) during training om CN21?

Ok let me take a look at it for you.... I'll be back soon Smiley
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Should speed be as low as 120k (constantly) during training om CN21?

Hi Lancsboy,
I've just tried resetting it but it failed because of the stabilisation period. I can look at it again after 15.25 on the 9th April. Sorry I couldn't do more.
Jojo Smiley
Lancsboy
Dabbler
Posts: 13
Registered: ‎06-04-2011

Re: Should speed be as low as 120k (constantly) during training om CN21?

Hey thanks for that Jojo. Please do take a look again when you can.
Ta Smiley
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Should speed be as low as 120k (constantly) during training om CN21?

Will do for sure. I'm quite sure we can get to the bottom of it for you and get your line running tip-top Smiley
Lancsboy
Dabbler
Posts: 13
Registered: ‎06-04-2011

Re: Should speed be as low as 120k (constantly) during training om CN21?

Cheesy Banding appears to be removed and Im getting 9,5meg with a profile of 10meg and line speed 24 meg. Early days might get a even better when everything settles down but thanks for your input Jojo.
Lancsboy
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Should speed be as low as 120k (constantly) during training om CN21?

Ah, it worked. Fabulous Smiley