Second day of Fibre and down to 5mb from 37mb

[#1]

Quote from: Max

Well this is annoying, just disconnected everything (probably a bad idea anyway) but no better..

Quote from: Edzashed

Well it could be this bad have been like this seven weeks now on FTTC..

What gateway are you currently on?

[#2]

ptn-ag02
This is located in Telehouse North.
I've had a drop of at least 35mb on this one and Im getting sick of moving gateways all night long..

[#3]

You are currently connected to gateway pcl-ag07.
This is located in City Lifeline House.

[#4]

Quote from: englishrick

ptn-ag02 This is located in Telehouse North. I've had a drop of at least 35mb on this one and Im getting sick of moving gateways all night long..

Are you speeds low at the moment or OK? I've got a test to do tonight to try and rule in/out something and I need to find someone that is seeing a problem where they normally disconnect/reconnect and it goes fine and see if the test I'm going to do fixes it or not.

[#5]

Quote from: Max

You are currently connected to gateway pcl-ag07. This is located in City Lifeline House.

Having a look if I can see anything obvious wrong.

[#6]

Quote from: dave

Quote from: englishrick ptn-ag02 This is located in Telehouse North. I've had a drop of at least 35mb on this one and Im getting sick of moving gateways all night long.. Are you speeds low at the moment or OK? I've got a test to do tonight to try and rule in/out something and I need to find someone that is seeing a problem where they normally disconnect/reconnect and it goes fine and see if the test I'm going to do fixes it or not.

Its gone back up 20mb

[#7]

Max M4X WW - spotted a problem, let me see what I can do.

[#8]

Max M4X WW - can you try again now and let me know if it's any better please?
Same goes to anyone else that is on pcl-ag07 or pcl-ag08 and seeing any problems that started around 7pm tonight.

[#9]

Seems fine this evening, can you do a speed reset thing for good measure? I got 60mb for a few days but I've gone back down to 55 now presumably because I un-plugged the router a bit much!
dick:quote

[#10]

Max, I have been told PN can not do that and it means BT have to get an engineer out apparantly..Mine has dropped 11MB and I would love to have it back, I waited 72hrs as PN said and it still didnt go back up, I tried tonight again to get it up again by turning disconnecting router and turning off modem for an hour but it has gone down a touch again.....
dick:quote

[#11]

Quote from: englishrick

I tried tonight again to get it up again by turning disconnecting router and turning off modem for an hour but it has gone down a touch again.....

Better to do it during daylight hours. DSL is susceptible to greater noise from AM radio transmissions after dusk, so you're more likely to get a better sync rate during the day.

[#12]

Did it about 5.30pm
dick:quote

[#13]

Well the usual evening entertainment is about to start with Jumping to different Gateways...look at this C**P I have just got...All this on 70mb Fibre GREATTTTT

[#14]

[#15]

The Gateway Hop is getting almost as popular as the Harlem Shake and Gangnam Style