SamKnows box blocking internet access
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SamKnows box blocking internet access
22-06-2014 10:48 AM
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I could access the router home page so tried a disconnect/reconnect via the router interface - still the same.
Having had some funnies with the SamKnows box in the past so I tried rebooting that - and all sprang in to life again. Looks like there is a bug on that version of the SamKnows box (maybe a memory leak) that leads to it locking out IPv4 after a period of time.
Edit: Looking at the SamKnows dashboard, no data has been collected since 10pm last night.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: SamKnows box blocking internet access
22-06-2014 11:15 AM
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I had one and it ran without issues for years until I moved (a few months back) from Be to PN.
I contacted SK and they said to take it out of use before moving and to contact them for a new one if I wanted to continue with my new ISP - so far I haven't got round to that.
From what I understood it would still have been gathering data (on Be until my move) but the newer boxes are better for both data collection and monitoring of your own stats so they wouldn't reconfigure an old one.
Re: SamKnows box blocking internet access
25-06-2014 7:13 PM
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Quote Hello xxx,
Thanks for letting us know of this issue.
The WRT160NL is a device that we have replaced with a different model that does not exhibit this behaviour. We're more than happy to replace the unit, please provide your full shipping address and I'll arrange for a replacement to be sent out to you.
You won't need to return the old unit back to us, please dispose of it or ideally please have the unit recycled when the replacement arrives.
I look forward to hearing from you.
Kind regards,
Ati
The SamKnows Team
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: SamKnows box blocking internet access
03-07-2014 12:45 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: SamKnows box blocking internet access
03-07-2014 2:27 PM
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Re: SamKnows box blocking internet access
03-07-2014 2:47 PM
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I've got a Samsung laser printer and have had numerous issues with wifi and AirPrint.
Wifi: Printer totally drops off the wifi network - trial and error changes rather suggest that the printer does not "follow" dynamic channel changes when the router is set to auto channel selection. Setting the router to a fixed wifi channel eliminated the problem
AirPrint: This function kept "going" to sleep - that is the service could no longer be found - clearly this could have some relationship with the above, but was also experienced when the above had been mitigated. Initially the supplier thought this might be down to the Eco settings switching off services to save power. As it turned out the firmware was somewhat out of date. Post the firmware update it all functions correctly.
HTH?
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Re: SamKnows box blocking internet access
03-07-2014 9:25 PM
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