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SSH Capped to ridiculous levels?

danielplatt
Grafter
Posts: 36
Registered: ‎10-12-2010

SSH Capped to ridiculous levels?

Just got my fibre install today (at last), all went fine on that front.
On my old plusnet package with 6MB broadband I was able to download from SFTP at around 800kbs. Now that I'm on plusnets fibre package, I'm getting downloads of around 60kbs with the exact same setup. Non SSH protocols like FTP and HTTP deliver me a download rate of around 3.2MBs so there's nothing inherently wrong with the line or setup. It seems more so that the new package Plusnet have put me on is capping the absolute hell out of SSH, and for my usage, that is simply not acceptable.
After waiting 11 days for the engineer to actually turn up, I finally have the package and it is worse than what I had before.
6 REPLIES 6
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: SSH Capped to ridiculous levels?

are you running ssh on a non-standard port?
Customer / Moderator
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If it fixed it click 'This fixed my problem'
danielplatt
Grafter
Posts: 36
Registered: ‎10-12-2010

Re: SSH Capped to ridiculous levels?

SFTP runs on port 22 as I would expect it to, shouldn't be a cause for any problems.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: SSH Capped to ridiculous levels?

Doesn't sound right.  We'll have a look on Monday. 
Kelly Dorset
Ex-Broadband Service Manager
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: SSH Capped to ridiculous levels?

I've just found a test site that may help detect problems, as well as giving speed test results for SSH transfers...
Measurement  Lab,  their Network Diagnostic Tool is a standard speed test,  with some extra information in the results.
For SSH, use Glasnost's SSH Transfer test,  which for me had the main result of
Quote
    Is your upload traffic rate limited?
        There is no indication that your ISP rate limits your uploads.
    Is your download traffic rate limited?
        There is no indication that your ISP rate limits your downloads.


For comparison, (BTW, I'm not trying to make you jealous).
    Currrent Line Speed:  78Mbps
    NDT Download: 70Mbps
    NDT Upload 17Mbps
    SSH Download :  67622 Kbps
    SSH Upload:  7101 Kbps
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
Thanks: 4,950
Fixes: 315
Registered: ‎04-04-2007

Re: SSH Capped to ridiculous levels?

Just had a look at your account and I can see the problem is no more? Is this still the case?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

dannyobrian
Newbie
Posts: 3
Registered: ‎28-02-2013

Re: SSH Capped to ridiculous levels?

Hi,
I've just had Plusnet Unlimited fibre installed and I too am experiencing extremely slow speeds on SFTP/SSH/SCP port 22.
Is this port traffic managed or something?