Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
SNR reset
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: SNR reset
SNR reset
04-06-2012 1:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A couple of weeks ago we had our sofas cleaned and it turns out the cleaning unit, an industrial thing, was plugged in next to our router and our speed fell and snr rose.
Our SNR has sat between 3 and 6 for a number of years with the occasional blip. My last response from PN was that they would reset it to 9 at the obvious detriment of speed.
I would appreciate if PN could reset it to 6 again so that I may get back the extra bit of speed I know my line can give and has given well for quite a long time
My line is "due" to have FTTC in Sept but the extra speed now would be much appreciated.
Ticket no: #55933118
Regards,
Podman
Our SNR has sat between 3 and 6 for a number of years with the occasional blip. My last response from PN was that they would reset it to 9 at the obvious detriment of speed.
I would appreciate if PN could reset it to 6 again so that I may get back the extra bit of speed I know my line can give and has given well for quite a long time
My line is "due" to have FTTC in Sept but the extra speed now would be much appreciated.
Ticket no: #55933118
Regards,
Podman
Message 1 of 4
(859 Views)
3 REPLIES 3
Re: SNR reset
06-06-2012 1:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I see that was picked up for you. How's it been?
Message 2 of 4
(399 Views)
Re: SNR reset
06-06-2012 2:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Jo,
The Snr request for 6 has apparently been processed however it is still reading 8.5 ish.
You may or may not recal resetting it for me before when I have asked in the forums. The last time was about a year ago and it was been fine at 6 until recently it had at that time been going to zero and giving zero throughput which was resolved by work at the exchange and changing d and e sides?. Is there something I can do to lower it. I have tried two routers.
Desperate for Sept for fttc
Regards
Podman
The Snr request for 6 has apparently been processed however it is still reading 8.5 ish.
You may or may not recal resetting it for me before when I have asked in the forums. The last time was about a year ago and it was been fine at 6 until recently it had at that time been going to zero and giving zero throughput which was resolved by work at the exchange and changing d and e sides?. Is there something I can do to lower it. I have tried two routers.
Desperate for Sept for fttc
Regards
Podman
Message 3 of 4
(399 Views)
Re: SNR reset
06-06-2012 4:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi podman,
unfortunately once a request has been placed it can't be done again for another 10 days, so not much I can do until then I'm afraid.
Jojo
unfortunately once a request has been placed it can't be done again for another 10 days, so not much I can do until then I'm afraid.
Jojo
Message 4 of 4
(399 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page