SNR reset request

[#1]

any news james has this request been sent to BT

[#2]

Hi there,
Sorry you haven't had an update, I was on holiday yesterday spending ludicrous amounts of money kitting out my new flat
I'll have a look into this now and let you know what's going on.

[#3]

Hi Couger,
It's with BT now and I should have an update for you before too long.

[#4]

thats np james just got ya ticket reply, my snr seems stuck at aound 11db which is fine during the day, but when the evenings come in i see a decrease in sync due to BT trying to maintain a higher SNR, hopfuly all goes well this sorts it
One question with the SNR reset will they reset my sync to 8128 or will i have to let it climb by manually rebooting my router every few days
Cheers Couger

[#5]

Quote from: Jameseh

Hi Couger, It's with BT now and I should have an update for you before too long.

Thankyou very much m8 have a good weekend ta for helping me out

[#6]

Regarding the sync speeds, if you line *is* capable of holding an SNR of 6dB, then you should be able to gain maximum sync speeds *if* your line can hold those noise margins.

[#7]

Quote from: Lorian

So, in an attempt to get this done while I'm away for a while I am offering an incentive. If any CS rep can get it done, without me having to keep stirring the process along there is a big (family sized) bag of Maltesers on offer, including 1st class postage

Maltesers duly arrived.
Thank you