cancel
Showing results for 
Search instead for 
Did you mean: 

SNR reset request please

FIXED
Highlighted
Newbie
Posts: 3
Thanks: 1
Registered: 2 weeks ago

SNR reset request please

Hi,

I was suffering from multiple drop outs making the connection pretty much unuseable. Turns out it was an issue with a dodgy faceplate/wiring.

 

Now that has been removed and my modem/router is connected to the master socket my connection has been much more stable. That being said due to th ehigh number of drop outs the SNR has increased to 18.2 on the down stream.

 

Can anyone request a reset for me now the stability issue appears to be sorted.

 

Thanks in advance.

3 REPLIES 3
Highlighted
Newbie
Posts: 3
Thanks: 1
Registered: 2 weeks ago

Re: SNR reset request please

Anyone?

Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 163
Thanks: 42
Fixes: 18
Registered: ‎31-03-2020

Re: SNR reset request please

Fix

Hi @ash1293, that's all done for you. You might lose connection for a couple of minutes but this will reconnect automatically.

If this post resolved your issue please click the 'This fixed my problem' button
 Will
 Plusnet Help Team
Highlighted
Newbie
Posts: 3
Thanks: 1
Registered: 2 weeks ago

Re: SNR reset request please

Many Thanks!