SNR reset request please
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- SNR reset request please
17-10-2016 2:55 PM
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Is it possible to have my SNR profile reset to 6 please.
Could you also uncap the upload speed, I am on a business package and uploading files can take forever.
I contacted Plusnet by phone last week and again today about my speed concerns but no joy, all I got was the standard reply "It's within the limits, theres nothing else I can do" ,
On Friday he reset the max data rate to 7 but without the SNR being reset nothing has changed.
During the last 2 weeks my download speed has fallen from approx. 6800 to 4400 as shown in this screen capture.
Looking for a quick resolution to this problem. Thank you.
Fixed! Go to the fix.
18-10-2016 12:20 PM
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Looks like the SNR increased due to the disconnections last week:
Upstream DSL Link Information | Downstream DSL Link Information | |
Loop Loss: | 28.6 | 51.0 |
SNR Margin: | 21.0 | 9.3 |
Errored Seconds: | 0 | 1 |
HEC Errors: | 0 | |
Cell Count: | 75048 | 88404 |
Speed: | 440 | 5600 |
Maximum Stable Rate (KBPS): | 4544 | Fault Threshold Rate (KBPS): | 3635 |
Mean Time Between Retrains (Seconds): | 86400 | Mean Time Between Errors Upstream (Seconds): | 86400 |
Indicative Line Quality: | G | Mean Time Between Errors Downstream (Seconds): | 2057 |
Re: SNR reset request please
18-10-2016 1:22 PM
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Many thanks for the quick response Chris, it is much appreciated.
I also look forward to the upload speed increasing.
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