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SNR increase, my fault?

gitbags
Grafter
Posts: 32
Registered: ‎06-08-2011

SNR increase, my fault?

I recently bought myself a shiny new router as the old one couldn't keep up with my wireless streaming. All was good until today when I decided to have a play around with the advanced settings, long story short I ballsed up and caused a lot of connection issues my end. Now I've noticed my 'snr down' has increased from 6db to 8db thus lowering my sync speed, will this correct itself over time?
Cheers,
Richard
7 REPLIES 7
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: SNR increase, my fault?

Eventually!
Or you could wait a few days to prove your connection is now stable then ask Plusnet to reset it.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: SNR increase, my fault?

Hi there,
It looks like the quickest way will be to place a SNR reset, but as ReedsRichards mentioned we just need to see that your line is stable over a couple of days and we can then get that placed for you.
gitbags
Grafter
Posts: 32
Registered: ‎06-08-2011

Re: SNR increase, my fault?

Well thats good to know  Smiley
Although one thing is puzzling me, I was just checking my routers logs (asus dsl-n55u if it matters) and my snr has increased to 11db and had disconnected at around 6 this morning. Could it be an incompatibility with this router and my line or is it normal for the dsl connection to drop out at such a time?
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: SNR increase, my fault?

Your router is compatable, your line is stable as you can see below, I wouldn't worry too much about the odd disconnection here and there.
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13539264532563.png"/><div style="clear:both;"></div>
I'll place the SNR reset on your line, this usually takes around 4 hours to take affect.
gitbags
Grafter
Posts: 32
Registered: ‎06-08-2011

Re: SNR increase, my fault?

Thanks very much. According to my routers log it only took 10mins after your post for my snr to be reset. I think I'll leave it a while before faffing around with my setting  Embarrassed
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: SNR increase, my fault?

I presume the SNR reset request was for the line to be reset to its training phase.  If so, you need to leave it alone for 10 days!
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: SNR increase, my fault?

The other thing is to do most, if not all, of your modem/router settings off-line. The safest way of doing any of those sort of things or resyncing, swapping anything about etc. is to use this Disconnect method - login to your modem/router interface, drop (Disconnect) your PPP Internet session, wait a few moments and power down the modem/router and pause before unplugging from the line. Do whatever you need to do taking at least 10 minutes before reconnecting to the line. Don't do it more than 5 times in an hour, then leave it alone for the rest of the day.
You may need to login and click Connect to re-establish a PPP Internet session.
The stats immediately after sync will indicate the current Target SNRM. You can click Disconnect, pause, then Connect the PPPoA Internet session to Gateway hop.