SNR Reset request
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- SNR Reset request
10-01-2019 7:49 PM
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I've had a problem with my phone line, BT engineer has been and it seems fixed - he suggested i ask for SNR to be reset as broadband has been slow - is this something easy to do?
Fixed! Go to the fix.
10-01-2019 8:33 PM
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Hi there.
Sorry to hear you've had issues with your line.
While I've not submitted a full SNR reset as I don't think we'd need to do this, I've remove the banding that's on your broadband connection. Banding is a form of speed restriction that sometimes happens at the exchange when there's a fault.
Your connection should drop soon for a brief moment, but when it's back up can you let us know how your speeds are?
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