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SNR Reset Request
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- Re: SNR Reset Request
SNR Reset Request
20-02-2013 7:26 AM
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I recently swapped-out my microfilters for a filtered faceplate and switched to a better modem. I've waited a couple of weeks but DLM hasn't adjusted my SNR margin despite the line now being stable.
Please could you reset the SNR margin for me?
Many thanks,
Doug
Please could you reset the SNR margin for me?
Many thanks,
Doug
Message 1 of 8
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Re: SNR Reset Request
20-02-2013 11:49 AM
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Message 2 of 8
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Re: SNR Reset Request
20-02-2013 12:04 PM
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Thanks Adam, I'll feed-back once it takes effect!
Message 3 of 8
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Re: SNR Reset Request
20-02-2013 1:26 PM
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Woohoo! Up from 1.8 to 3Mbps
The current Downstream BRAS rate is: 2.96 Mbps
The current Upstream BRAS rate is: 0.83 Mbps
Now I just need to wait for the Plusnet Profile to adjust.
The current Downstream BRAS rate is: 2.96 Mbps
The current Upstream BRAS rate is: 0.83 Mbps
Now I just need to wait for the Plusnet Profile to adjust.
Message 4 of 8
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Re: SNR Reset Request
20-02-2013 2:07 PM
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No need to wait - I've just changed that for you now. You should notice an improvement shortly
Message 5 of 8
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Re: SNR Reset Request
20-02-2013 4:36 PM
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Thanks Chris.
I just checked and my BRAS is still 2.96Mbps, but the Plusnet profile has only moved from 1.8 to 1.9Mbps! I guess I need to wait for the next delta report to be processed?
I just checked and my BRAS is still 2.96Mbps, but the Plusnet profile has only moved from 1.8 to 1.9Mbps! I guess I need to wait for the next delta report to be processed?
Message 6 of 8
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Re: SNR Reset Request
20-02-2013 5:02 PM
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Sorry about that, I've just changed it again. That should do the trick.
Message 7 of 8
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Re: SNR Reset Request
21-02-2013 10:59 AM
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Perfect, and the router held the sync overnight so I'm hopeful the faceplate+router changes did the trick.
Thanks for the help.
Thanks for the help.
Message 8 of 8
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