SNR Margin
Cheers for explaining all of that to me mate 
makes alot more sense now..
I missed a call from someone called kieth in faults today, he pretty much said that I should leave it as it is with the band in place to make sure that my line is stable (in the email that was copied to me from my ticket)
I called technical straight away but couldn't speak to anyone in faults so kieth is due to call me back - no idea when but I hope he does.
I don't think that's the ideal resolution if I'm honest - I joined plusnet 50% for ADSL2+ and 50% for the customer support - if there are errors, I want to find the reason and remedy it.
It was also suggested that I plug my router into the test socket, it already is!
My router is indeed powered on all of time, when we switched over I was having a few issues with my network at home and needed to reboot it a few times plus we were experiencing a few issues with our switch to plusnet which probably didn't benefit anything.
Other than that, the router is left powered on 24x7
Sorry to do it again, but hopefully things are looking better - here's a copy and paste of my stat's again;
/usr/sbin/adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 0
Channel: FAST, Upstream rate = 810 Kbps, Downstream rate = 6656 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 15.1 4.6
Attn(dB): 36.0 20.4
Pwr(dBm): 20.9 12.4
Max(Kbps): 12328 20252
Rate (Kbps): 6656 810
G.dmt framing
K: 209(0) 34
R: 0 16
S: 1 2
D: 1 8
ADSL2 framing
MSGc: 59 24
B: 208 33
M: 1 2
T: 1 4
R: 0 16
S: 1.0000 2.6666
L: 1672 252
D: 1 8
Counters
SF: 24233837 9844982
SFErr: 1011 52895
RS: 0 2288437
RSCorr: 0 2505941
RSUnCorr: 0 0
HEC: 515 134727
OCD: 8 0
LCD: 0 0
Total Cells: 1886940810 1267463628
Data Cells: 82402869 65263097
Drop Cells: 0
Bit Errors: 0 7725467
ES: 937 31684
SES: 0 1028
UAS: 29 179841
AS: 393800
INP: 0.00 2.03
PER: 16.25 40.00
delay: 0.25 5.33
OR: 32.00 6.00
Bitswap: 374 35484
Total time = 1 days 13 hours 24 min 2 sec
SF = 24233837
CRC = 1011
LOS = 0
LOF = 0
ES = 937
Latest 1 day time = 13 hours 24 min 2 sec
SF = 2968756
CRC = 143
LOS = 0
LOF = 0
ES = 140
Latest 15 minutes time = 9 min 2 sec
SF = 33392
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 55365
CRC = 3
LOS = 0
LOF = 0
ES = 3
Previous 1 day time = 24 hours 0 sec
SF = 5316888
CRC = 224
LOS = 0
LOF = 0
ES = 199
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 55366
CRC = 1
LOS = 0
LOF = 0
ES = 1
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 55427
CRC = 7
LOS = 0
LOF = 0
ES = 7
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 55366
CRC = 3
LOS = 0
LOF = 0
ES = 2
Showtime Drop Reason: 0
Last Retrain Reason: 0
I'm a little unsure why it's only stating a day uptime as in connection statistics I have this;
makes alot more sense now..I missed a call from someone called kieth in faults today, he pretty much said that I should leave it as it is with the band in place to make sure that my line is stable (in the email that was copied to me from my ticket)
I called technical straight away but couldn't speak to anyone in faults so kieth is due to call me back - no idea when but I hope he does.
I don't think that's the ideal resolution if I'm honest - I joined plusnet 50% for ADSL2+ and 50% for the customer support - if there are errors, I want to find the reason and remedy it.
It was also suggested that I plug my router into the test socket, it already is!
My router is indeed powered on all of time, when we switched over I was having a few issues with my network at home and needed to reboot it a few times plus we were experiencing a few issues with our switch to plusnet which probably didn't benefit anything.
Other than that, the router is left powered on 24x7
Sorry to do it again, but hopefully things are looking better - here's a copy and paste of my stat's again;
/usr/sbin/adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 0
Channel: FAST, Upstream rate = 810 Kbps, Downstream rate = 6656 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 15.1 4.6
Attn(dB): 36.0 20.4
Pwr(dBm): 20.9 12.4
Max(Kbps): 12328 20252
Rate (Kbps): 6656 810
G.dmt framing
K: 209(0) 34
R: 0 16
S: 1 2
D: 1 8
ADSL2 framing
MSGc: 59 24
B: 208 33
M: 1 2
T: 1 4
R: 0 16
S: 1.0000 2.6666
L: 1672 252
D: 1 8
Counters
SF: 24233837 9844982
SFErr: 1011 52895
RS: 0 2288437
RSCorr: 0 2505941
RSUnCorr: 0 0
HEC: 515 134727
OCD: 8 0
LCD: 0 0
Total Cells: 1886940810 1267463628
Data Cells: 82402869 65263097
Drop Cells: 0
Bit Errors: 0 7725467
ES: 937 31684
SES: 0 1028
UAS: 29 179841
AS: 393800
INP: 0.00 2.03
PER: 16.25 40.00
delay: 0.25 5.33
OR: 32.00 6.00
Bitswap: 374 35484
Total time = 1 days 13 hours 24 min 2 sec
SF = 24233837
CRC = 1011
LOS = 0
LOF = 0
ES = 937
Latest 1 day time = 13 hours 24 min 2 sec
SF = 2968756
CRC = 143
LOS = 0
LOF = 0
ES = 140
Latest 15 minutes time = 9 min 2 sec
SF = 33392
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 55365
CRC = 3
LOS = 0
LOF = 0
ES = 3
Previous 1 day time = 24 hours 0 sec
SF = 5316888
CRC = 224
LOS = 0
LOF = 0
ES = 199
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 55366
CRC = 1
LOS = 0
LOF = 0
ES = 1
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 55427
CRC = 7
LOS = 0
LOF = 0
ES = 7
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 55366
CRC = 3
LOS = 0
LOF = 0
ES = 2
Showtime Drop Reason: 0
Last Retrain Reason: 0
I'm a little unsure why it's only stating a day uptime as in connection statistics I have this;
I can't thank you enough for all of your detailed replies and messages T
I'm not at home at the moment so can't run any tests, just look at my router stats and stats on the PN website..
Going to https://portal.plus.net/my.html?action=data_transfer_speed - Tell me that my current line speed is 2100kbps, obviously it isn't
The fault checker also tells me that there is currently a fault open and doesn't allow me to fill out any more information..
I'm hoping a PN rep will see my frustration and pick this up, rather than me just being told by faults that I should put up with a banded profile.
Currently sitting at the same banded speed of 6656kbps with 103+hours of uptime..seems the exchange isn't going to alter my speed for me..
I'm not at home at the moment so can't run any tests, just look at my router stats and stats on the PN website..
Going to https://portal.plus.net/my.html?action=data_transfer_speed - Tell me that my current line speed is 2100kbps, obviously it isn't
The fault checker also tells me that there is currently a fault open and doesn't allow me to fill out any more information..
I'm hoping a PN rep will see my frustration and pick this up, rather than me just being told by faults that I should put up with a banded profile.
Currently sitting at the same banded speed of 6656kbps with 103+hours of uptime..seems the exchange isn't going to alter my speed for me..
Bump -any CSC- reps here, please
Quote from: mot I can't thank you enough for all of your detailed replies and messages T
just look at my router stats and stats on the PN website..
Going to https://portal.plus.net/my.html?action=data_transfer_speed - Tell me that my
current line speed is 2100kbps
, obviously it isn't
The fault checker also tells me that there is currently a fault open and doesn't allow me to fill out any more information..
I'm hoping a PN rep will see my frustration and pick this up,
rather than me just being told by faults that I should put up with a banded profile.
Currently sitting at the same banded speed of 6656kbps
with 103+hours of uptime..seems the exchange isn't going to alter my speed for me..
I asked for my band to be removed on wednesday and it has today, sync is around 11.5mbps with an IP profile of 10,000kbps, so a 50% increase.
Funnily enough, upstream has improved too!
Just need to see how long my line can hold at this speed for now..I'll obviously be leaving my router on with no reboots for the next 10 days
Shame the rep's on here seem to have neglected this thread, hasn't really filled me with hope for what I was assured is one of the best ISPs about..especially with being told I have to shut up and put up with the banded profile.
I'll just take other users advice from now on I think.
Thanks for all your help T
Funnily enough, upstream has improved too!
Just need to see how long my line can hold at this speed for now..I'll obviously be leaving my router on with no reboots for the next 10 days
Shame the rep's on here seem to have neglected this thread, hasn't really filled me with hope for what I was assured is one of the best ISPs about..especially with being told I have to shut up and put up with the banded profile.
I'll just take other users advice from now on I think.
Thanks for all your help T
Just an update for anyone that was following this..
Since having my banding removed, I've had 11.5mbps sync - during my training period it's re-synced most nights but to the same kind of speed..i've also maintained an IP profile of 10mbps.
All of this with a 6db SNR and no excessive amount of ES / SES errors.
On Sunday morning (10am or so) my router re-synced for some reason at just over 13mbps with an SNR of 3.5db - seems the exchange has decided my line is particularly stable and has dropped my SNR accordingly - great stuff
Just need my IP profile to catch up now!
Since having my banding removed, I've had 11.5mbps sync - during my training period it's re-synced most nights but to the same kind of speed..i've also maintained an IP profile of 10mbps.
All of this with a 6db SNR and no excessive amount of ES / SES errors.
On Sunday morning (10am or so) my router re-synced for some reason at just over 13mbps with an SNR of 3.5db - seems the exchange has decided my line is particularly stable and has dropped my SNR accordingly - great stuff
Just need my IP profile to catch up now!
I saw the speed increase immediately Matt, constant 10mbps down since getting my new IP profile 10 days ago.
Hoping for another increase if my line stays synced at it's current rate - I'll go find the sync/ip profile page in a sec
Hoping for another increase if my line stays synced at it's current rate - I'll go find the sync/ip profile page in a sec