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SN Margin Please Set Back To 6

billnotben
Community Veteran
Posts: 7,691
Thanks: 2,170
Fixes: 2
Registered: ‎23-09-2010

SN Margin Please Set Back To 6

My DSL connection is stable as always apart from BT workers putting the spanner in the cabinet a couple of times this month.
For some reason when this happens now the SN margin rises from 6 to 9.
A few years back I had a problem with the SN Margin constantly being set to 3 after around a months long up time. After asking, Plusnet did something to make 6 the default but this appears to be no longer working.
Could this be done again or at least set it back to 6.
3 REPLIES 3
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: SN Margin Please Set Back To 6

Morning billnotben,
I've placed that for you now and you should see it complete within 4-24 hours at the most. Please let us know how it goes or if you see no change.
billnotben
Community Veteran
Posts: 7,691
Thanks: 2,170
Fixes: 2
Registered: ‎23-09-2010

Re: SN Margin Please Set Back To 6

Thanks, it appears to be done a minute or so after your post.
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: SN Margin Please Set Back To 6

The supplier must be on the ball today  Wink
Glad to hear it all worked!