Router supplied for FTTC
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Router supplied for FTTC
09-02-2012 7:19 PM
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Re: Router supplied for FTTC
09-02-2012 7:24 PM
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Alex
Re: Router supplied for FTTC
09-02-2012 7:28 PM
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Quote from: houlton23 Nope, the router Plusnet supply for FTTC is the Netgear WNR1000v3.
Thanks, Alex. I thought that, too, from previous posts here and from the Plusnet website. However, the agent I spoke to said that they don't supply the Netgear anymore and he's ordered me the Thomson - confirmed by a ticket I've subsequently received. I'll give them a call tomorrow to make sure the right one is ordered.
Re: Router supplied for FTTC
09-02-2012 7:50 PM
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I hope that helps.
Re: Router supplied for FTTC
09-02-2012 8:13 PM
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Re: Router supplied for FTTC
09-02-2012 8:21 PM
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I suspect you will be sent the Netgear but I'm sure one of the digital care team will confirm this tomorrow.
Re: Router supplied for FTTC
09-02-2012 8:36 PM
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So with the Thompson, I have to use one of the 4 network ports to connect the modem? That will be a problem, if so, because I have four devices connected to my current router on ADSL2+ (which has the modem built in). I'll speak to Plusnet tomorrow and see if I can have the Netgear instead.
Re: Router supplied for FTTC
09-02-2012 8:42 PM
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Quote from: garywood84 So with the Thompson, I have to use one of the 4 network ports to connect the modem?
Yes, when you initially setup the router, there is an option to set it up for ethernet WAN which configures the fourth ethernet port to accept a connection from an external modem (ADSL, fibre, etc.). The port is marked with a red mark to indicate which port you connect the external modem to.
The digital care team will probably pick up this thread tomorrow and find out exactly what is going on with your router.
By the way: the router is technically a Thomson but it is actually a Technicolor router as Technicolor took over Thomson.
I hope that's okay.
Re: Router supplied for FTTC
09-02-2012 9:41 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Router supplied for FTTC
10-02-2012 9:47 AM
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Quote from: walker23 That's useful information Router Fan ... there are quite a few routers now with this facility.
This facility would be useful for anyone signing up on an ADSL service who might upgrade to Fibre in the future, because it would save them having to change hardware. However, for people like me who are going into fibre, the Netgear WNR1000v3 fibre router is a better option, because it has a port for the fibre modem to connect to, rather than having to use one of the 4 ports of the router itself, and thus reducing the number of devices you can connect to the router without using a switch.
Re: Router supplied for FTTC
10-02-2012 12:40 PM
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Plusnet staff - could somebody confirm that this has now been changed on the order? I understood I'd get an email confirmation, but haven't received anything.
Thanks,
Gary
Re: Router supplied for FTTC
10-02-2012 1:11 PM
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Quote from: Router The TG582N will work on FTTC: one of the LAN ports can be used as a port to connect a fibre modem. I know this because I have one sitting here on a trial from Plusnet.
This is correct, but you need a different firmware to the one currently shipping.
Quote from: Router I believe Ben Trimble (who is responsible for sending the routers out) has run out of stock.
I ran a limited trial of the Technicolor 582n routers with an IPv6 / PPPoE capable firmware which has since finished; I'm not responsible for sending out routers but occasionally help out with trials and suchlike.
Quote from: garywood84 Plusnet staff - could somebody confirm that this has now been changed on the order? I understood I'd get an email confirmation, but haven't received anything.
You have one on the way
Quote from: Router By the way: the router is technically a Thomson but it is actually a Technicolor router as Technicolor took over Thomson.
Technicolor is Thomson's parent company. Technicolor have re-branded Thomson routers as Technicolor. There has been no recent takeover
Re: Router supplied for FTTC
10-02-2012 2:01 PM
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Quote from: Ben
Quote from: garywood84 Plusnet staff - could somebody confirm that this has now been changed on the order? I understood I'd get an email confirmation, but haven't received anything.
You have one on the way
Cheers, Ben - much appreciated.
Re: Router supplied for FTTC
10-02-2012 3:21 PM
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Re: Router supplied for FTTC
10-02-2012 3:29 PM
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No worries there was a problem in the automated system changing your account type, which would have ordered the router at the same time. I've done an instant account change (don't worry about charges - your billing date is after the fibre due date) which has allowed me to send the right type of router out for you (as you can't order a fibre router on a non-fibre account).
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