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Router random restarts and wifi dropping out

Jackf-27
Newbie
Posts: 2
Registered: ‎30-09-2018

Router random restarts and wifi dropping out

My plusnet hub one keeps restarting at random and the wifi keeps dropping its connection
3 REPLIES 3
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,837
Thanks: 2,426
Fixes: 164
Registered: ‎04-04-2007

Re: Router random restarts and wifi dropping out

Hi there.
What version of firmware are you running, and when was it last updated? You'll find this detail in the footer of the router pages at http://192.168.1.254

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Jackf-27
Newbie
Posts: 2
Registered: ‎30-09-2018

Re: Router random restarts and wifi dropping out

It is currently on firmware version 4.7.5.1.83.8.259.1.1 and was last updated on the 27-09-18.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,131
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: Router random restarts and wifi dropping out

Thanks for confirming.

That's the latest version so that won't be the cause.

If you can report the fault here we can investigate further

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team