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Router not here

Newbie
Posts: 2
Registered: ‎20-01-2020

Router not here

It's the day of the change from my old internet to plusnet the router still hasnt turned up and I am without internet now it's still saying my order for the router has not happened yet. Has this happened to anyone else
1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 640
Thanks: 91
Fixes: 37
Registered: ‎25-02-2019

Re: Router not here

Hi @Anthonyj29, we are deeply sorry to hear you still haven't received the router.

 

The router has been ordered today, please allow 3-5 days for the router to be delivered however, you should receive it sooner as it will be sent via a first class postage.

 

Thank you for your patience.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team