Router fails after 13.5 months
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Router fails after 13.5 months
25-04-2014 1:13 PM
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Looks like a Trading Standards complaint yet again to make a big company sort out what should be a no-brainer, after all, I've only been a customer for nearly 20 years, not like they are making any money out of me.
Alan...
Re: Router fails after 13.5 months
25-04-2014 1:27 PM
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From what I can see, you raised a fault with us on 16/04/2014 and your warranty for the router ran out on 10th October 2013. Unfortunately we wouldn't be able to replace your router if it is faulty after the 12 month warranty period.
Re: Router fails after 13.5 months
25-04-2014 1:30 PM
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http://www.plus.net/support/customer_service/orders/hardware_delivery.shtml
Re: Router fails after 13.5 months
25-04-2014 1:32 PM
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Re: Router fails after 13.5 months
26-04-2014 3:13 PM
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Re: Router fails after 13.5 months
26-04-2014 3:15 PM
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Re: Router fails after 13.5 months
26-04-2014 3:28 PM
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Re: Router fails after 13.5 months
26-04-2014 9:23 PM
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Re: Router fails after 13.5 months
24-09-2014 1:52 PM
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Alan...
Re: Router fails after 13.5 months
24-09-2014 3:15 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Router fails after 13.5 months
24-09-2014 3:19 PM
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nothing forcing him to use the supplied PN router.
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